13 Best furniture store in Austin, Texas (TX) 2024

We placed an order for a bar console in November and it was expected to be available in January. There were delays and we were finally able to schedule a warehouse pickup for 03/18/22. The packaging appeared to be damaged at the warehouse, marked that it is an Exchange, and the box was open as well. The logistics guys at the warehouse assured us that the item is not damaged and that they have removed the packaging for “inspection”. We got home and as expected, the console was damaged. There are cracks everywhere, pieces of wood chipping off, the doors don’t close properly, the top was stained, and the quality in general is very poor. We wasted a lot of time and energy waiting and going to the warehouse to pick it up - the console is pretty heavy! 100% would not recommend to anyone. Also Crate and Barrel does not accept and post negative reviews on their website. ~P

I had a great experience with Customer Service during the holiday season. The employees were courteous and efficient. There were many customers in line, so they easily could have been testy. I appreciated the good service. ~Heather

Had good customer service, the store was organized the day I went in to shop. ~Araceli

I’ve had an awful experience with this store. I ordered a recliner last December. The salesperson assured me it would be here in May. May came and went and no word from the store. Finally I call and am told it would be September. I told them I wanted the $1300 back that I gave them as a deposit. I got all this talk about “special order” and “restocking fees” and that I signed a contract with fine print that I agreed to all of this despite what the salesperson told me. I don’t know how businesses like this stay in business. Their customer service is awful. I’m so tired of businesses that have so little regard for the customer. I just want my $1300. I’ll never deal with them again. I really wish I had read the reviews before doing business with this store. ~Leigh

LOVE this place! First time moving to TX and the store representatives were attentive, knowledgeable and very nice and helpful. Their mom is a GEM! She’s a delight! They also promised me delivery Friday and came through! This was important to me because I had been told a guaranteed date prior and with no warning, had to wait an additional 2 weeks so I was very pleased with the communication, presentation, attentiveness, attitude and all around business here. The workers were super nice as well! I didn’t have cash on hand to provide a tip but I was super grateful for them!! They were super friendly and helpful! Absolutely loved them as well! I would 10/10 recommend these guys for any furniture needs! Much better for pricing and customer service! Almost like a 2nd family you never knew you needed! I’m sure I’ll be back when I upgrade bedrooms next year! ~Felicia

I came in and was greeted by lovely salespeople who were no pressure, let me wander around and look at all of their great stuff. Found the furniture of my dreams, and the transaction was quick, complete, and the same day I'm home enjoying my furniture! I couldn't have had a better experience! ~Stephanie

I am so glad my friend told me about this place! I found a perfect desk! I've been looking for weeks, finding flimsy, put piece A in slot B, items. Here! Solid oak, beautiful table! It's very airy, with a great variety of furniture throughout. Many different styles, materials, colors. The personnel don't stalk you as you go thru the store. It was easy to get help when we were ready.  This is not a high pressure furniture store. ~Heather

Always love shopping at this Walmart location! Spacious and extremely well organized. Staff are super-friendly. Self-check counters avoid long queue and more-than just perfect. This is one of the very few stores where I have also found the clearance aisle to be very neatly organized. Though the outdoor section is well maintained, some plants needs better watering to avoid drying. Overall, a store at its BEST!!! ~Sweety

This store is one of the best Home Goods locations in the Austin area. Always great finds. When you see something you like, grab it. The items might not be there the next time. Happy shopping. ~Elaina

Excellent overall experience, I shopped online for several good deals and sale items. Then contacted the store at the Galleria location in Bee Caves. Ryan, the sales person was fantastic. We compared a few items, picked out a mattress and paid for it. He even helped me load it up and I was on my way in less than 15 minutes. Great price, great service - excellent experience. ~Martyn