cosmetics store
Closed Now
Ulta Beauty in Austin (9500 Interstate 35 Building I, TX 78748)
About:
Chain with a diverse selection of cosmetics & other beauty products, plus on-site salon services.
Ulta Beauty is located in Austin (Texas state) on the street of 9500 Interstate 35 Building I. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15122921784. You can get more information from their website: https://www.ulta.com/stores/austin-tx-271. The coordinates that you can use in navigation applications to get to find Ulta Beauty quickly are 30.164587, -97.793129. Scroll down to find out opening hours, reviews and other important information about Ulta Beauty.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Service options
- Delivery
Peach
I had my hair done literally a couple minutes ago and it was honestly not the best experience she didn’t even talk to me my hair didn’t turn out the way I wanted it to and it seemed like my stylist Laura seemed to do my hair in a rush and it didn’t even seem like she cared at all She didn’t even take a look at how I wanted my hair and was basically talking to everyone else but me when I was honestly just like ♀️ Anyways if you’re going to do your hair here get a MASTER hairstylist
08.2022Onyeoma
Walking into the store nobody greeted me. I was legit walking around for 10 mins looking for an item two workers stared me in my eyes and didn’t say anything to me. One of the workers asked a lady near me if she needed help with anything but never asked. Very trash and unprofessional
07.2022Brittney
I placed an order for curbside pickup. However, when I got to the store it was PACKED. I was unable to park in the designated spots for curbside pickup, so I had to park 1 row over in an unmarked spot. I checked in thru my email and left detailed notes so they could find my car, and even provided my phone number. An associate had walked out to hand out an order to a different customer and when walking back towards the store, she looked down at the work phone, looked towards my direction and went back into the store. 10 minutes goes by and nothing. I go back into my email and enter the same information again. I’m watching the doors and as I am looking, I see the associates move the banner/pictures that hang behind the registers to see if I’m still there. Once they see i’m looking in their direction, they quickly move it back. ANOTHER 10 minutes goes by and still nothing. At this point I’m getting frustrated because at least 2 different people have looked at me/in my direction and no one has helped me. I finally call the store and they try to say “Oh, well we weren’t sure if you were here” when I literally put my car description, clicked “I’m here” twice and also provided my phone number. If they weren’t sure if I was there or not, surely they would’ve called. The associate that answered the call told me to move my car and now park in the available curbside pickup spot. It simply comes down to them not wanting to walk an extra 100 feet. 25 minutes later and I’m BARELY getting my order. Just disappointed that they would lie about not seeing me or my vehicle and be condescending. I just wanted to get home after a long day at work and this taking way longer than it needed to.
07.2022Estefania
I love Ulta but unfortunately the hairstylist did not deliver when it came to my hair color and layers that I wanted. Prior to starting I asked if I would be able to get the ash brown color desired because of how dark my hair is. They assured me that they would be able to and so we continued with the process. Well after toning it twice, they were still not able to get to the color that I had requested. My hair now has very yellow blond streaks running through it and I am sad to say that I wasn't happy with the experience, because the person its self is amazing. Now I have to pay more money in order to get to what I originally wanted or walk around looking like a bumble bee.
06.2022Terra
I usually go to the Ulta in Sunset Valley. They are so great. Unfortunately my experience here wasn't as good. No one greeted me...I looked for staff to ask for a recommendation, but I couldn't find anyone. When I did see someone they seemed to run away! Then when I went to check out the cashiers were chatting with customers and taking forEVER even though the line was piled up. Guess I'll stick to Sunset Valley.
06.2022Nancy
I had a blowout appointment with Giselle this morning and she did a beautiful job. She was very professional, but friendly and recommended a deep condition for me, which I really needed. Super quick yet attentive service, and my hair is all set for the next few days. Really appreciate it and will be back again!
04.2022froyo
David was so helpful & professional. His customer service was amazing and he really knew the floor and products. He is the reason I’d come back to shop!
03.2022Nonya
I just called at 3:30 PM to inquire about the next available appointment for a balayage or highlight and cut. The person who answered was Brittany and she stated ‘we close at 6 and everyone is busy right now’…. Didn’t offer a solution for a different day or specifically say they are booked for the day. Very unprofessional. I could’ve booked a different day but instead, she basically stated, ‘no, we don’t want your business.’ Not really sure when the miscommunication occurred but this facility is a part of service and a poor one at that.
02.2022Scarlet
I got my eyebrows waxed, I’m happy with the results . Thank you
08.2021Jon
Went in to get its a 10 hair gel. I was greeted immediately upon walking in the door. I told the associate what I was looking for, and she took me right to it. When I checked out I was given some it's a 10 freebies! Awesome! I was in and out of there in 5 minutes! I haven't always had this experience at Ulta. But this location definitely seems like a good one!
08.2018