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Alternative Automotive in Dallas (2500 Oak Lawn Ave, TX 75219)
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Alternative Automotive is located in Dallas (Texas state) on the street of 2500 Oak Lawn Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1214-443-7911. The coordinates that you can use in navigation applications to get to find Alternative Automotive quickly are 32.804788, -96.813249. Scroll down to find out opening hours, reviews and other important information about Alternative Automotive.
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- Mechanic
- Toilets
Offerings
- Oil change
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Eric
Didn't fix my car correctly the first time and then charge me full price again because they said a new liquid was in it. They never showed me the liquid.
11.2022Tamara
Came to see how much to change out a light bulb for one headlight they quoted me $62 dollars. Then advised I couldn't go buy the part and pay for the labor. Literally drove down the street to another shop and was quoted $35. Now they didn't have the part but advised I could go buy the bulb and they'll charge me $20 for the labor. AA seems like you guys are over charging for such a simple service.
11.2022Lauren
Love this shop! They are kind, quick, and fairly priced. They also have a super sweet orange kitty in the waiting room which also keeps me coming back. Definitely recommend! Services: Oil change, Auto tire replacement
11.2022Jasmine
These guys are the best. Twice I've been concerned about my car and they gave me honest upfront answers. They are super fast and have a great communication system to let you know the status if your car. They are just good hardworking people. Can't say enough about how positive working with then was.
09.2022Sunny
The owner is a great hardworking person. Staff is friendly and do their best to help the customers. I have had multiple vehicles worked on here. I have a mechanical background but just don’t have the space or time to do my own work and I can honestly say they do quality, fast, and efficient work here.
09.2022Mark
AC in car was not working. Apparently an electrical connection had come loose....they figured it out quickly, fixed it, and sent me on my way without charging me anything. Have also had other work done here, and won't hesitate to go back if I need a repair shop in the future. Service: General repairs & maintenance
09.2022Paige
This place is just okay. The mechanics are nice but they have trouble communicating and I have a hard time trusting them. I took my car in to replace the protective covering under my front bumper which had come off. I needed that replaced as well as my bent radiator. I got there early morning as they stated and it still took several hours. 2 days later I noticed they had zip tied the cover to my car and I called them and told them it looked ratchet and the mechanic had failed/forgot to tell me that there was a missing piece of my bumper in order to bolt in the new covering. The next day it had come apart. I told them and I had to go back there to which I had to have my entire bumper replaced which they should have told me in the beginning as they didn’t think it would hold but didn’t communicate this to me. I brought my car in at 8 AM Monday morning before their garages even opened and they told me a few days. Thursday night I’m told my car “should” be ready by the end of the day Friday which I am only able to pick up in the morning as I work a late shift. So now I have to go in Saturday morning BACK to this place on my day off to get my car. They gave me a rental for free but it is seriously so ratchet so I’m not even giving them perks for that. I’m so over this place. 2 weeks later I’ll have spent $2500 and have a headache from their communication and incompetence.
08.2022Connor
Awesome service, probably the best auto repair experience I’ve ever had. Easy to get ahold of them on the phone, no appointment needed or wait time for service (the day I went anyway), and really friendly/helpful/knowledgeable staff. Reasonable prices, thorough service. Will come again!
05.2022marwan
It’s an amazing shop ! Great guys ! Mohamed has a lot of experience! Always take care my Camaro ! With the best prices and fast service ! Highly recommend!
05.2022Nonie
We had a ‘02 Chevy Tahoe towed here twice for service. Both times, we couldn’t get the truck to start. We described everything in GREAT detail to the lady on the phone AND the lighter skinned bald guy. First impressions are everything and they blew it with me. The lighter skinned bald guy, possibly Middle Eastern, that may be the head mechanic is rude and very short. The lady in the office taking calls was nice at first, but when we kept saying that the problem wasn’t fixed she was rude. You should never argue with a customer, especially a paying one. It was absolutely ridiculous. Imagine taking your car to someone that’s supposed to know how to fix your issue and they don’t. We requested that the fuel filter be changed, after getting a second look, the second time around since their diagnosis was a dead battery the first time around. They refused to do this and stated that they’d see if the fuel filter was the problem. Keep in mind, all they did was charge the battery the first time it was towed to their business. The second time, they replaced the battery. No fuel filter replaced or anything checked out along the fuel line. This all started around Thanksgiving and here it is February and the same symptoms still exist. We drove over to the shop today for a warranty replacement of the battery and the mechanic, the same bald one from the visit, said that our truck is the issue. Well, why wasn’t the issue addressed?! Currently, they’re in the middle of charging a battery that’ll be dead in no time. They told us they don’t know how long it would take and to come back later. Again, what’s the point of taking it to a “MECHANIC” if they can’t solve the issue? Never dealing with this place ever again! Services: Electrical, Battery
03.2022