credit union
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Texas Trust Credit Union in Grand Prairie (3060 W Camp Wisdom Rd, TX 75052)
About:
Texas Trust exists for one simple purpose: To help build brighter financial futures. We've been helping helping our members live brighter since 1936. Because we know that education is the foundation of bright financial futures, in 2011 the Spirit Debit Rewards program to give back to area students. Because brighter financial futures begin with a little incentive, we believe our members deserve to be rewarded too. That's why we created our Bonus Checking account. Eligible members receive up to $20 in bonuses each month. Despite our phenomenal growth, we maintain the spirit of a member-owned, personal finance cooperative with the same small-town, friendly service we've offered our members since opening our doors. Join us today!
Texas Trust Credit Union is located in Grand Prairie (Texas state) on the street of 3060 W Camp Wisdom Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1972-263-5171. You can get more information from their website: https://www.texastrustcu.org/. The coordinates that you can use in navigation applications to get to find Texas Trust Credit Union quickly are 32.648905, -97.060192. Scroll down to find out opening hours, reviews and other important information about Texas Trust Credit Union.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Drive-through
Unavailable amenities
Texas Trust Credit Union doesn't have any unavailable amenities.Categories
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Carlos
Please hire more help. I love the interest rates. Unbelievable. Manager. Please replace the chair in the lobby. Add it to your budget or send a request for approval.
11.2022Penny
Three years ago they had the best staff and a great manager. Now the manager is not customer oriented at all. It really stinks they suspect fraud and close your card and you have to start all over with a new number contacting your payees. If your card gets a tad bit worn, Oops there you go another new card and number. They need to get with it.
09.2022Renee
Have to give it two stars, I am not sure what the issue is on why the drive-through is so incredibly slow. And that is whether you are depositing money, or withdrawing money. What is the issue? Do you have a slow computer system? Update it if that’s the case. Workers who don’t know how to use the system? Get more training. There is no way that I should be waiting for over 15 minutes to complete my transaction, and that’s after waiting more than double that time for other customers to be serviced.
02.2022Bee
I was greeted with seems to be an attitude as to what did I need today ? I was needing to put some cash into my large bills small bills in some coins but the gentleman at the teller refused to except my coins mind you all of the coins were wrapped the same coins I had previously gotten from them but had received maybe about $200 too many in coins I simply cannot except the answer he gave me is they do not except that many coins I hate to think that it is personal because I don’t know the guy
12.2021ligia
We’ve been customers for a long time but this location in particular has a snail drive through. Even if I’m the only car there I still wait over 30 mins for a simple transaction like a loan payment or deposit. When there’s more then one car be prepared to wait 45mins to an hr.
12.2021Valerie
Was a customer at this bank for 10 years, every time there was a issue it was caused by the staff. And I didn’t even get so much as an apology. Will never make you feel like a valued customer. Closed my accounts.
12.2020Johnny
Had the best overall experience starting up a new account with Texas Trust. I look forward to moving all my banking needs over to Texas Trust. Customer Service was definitely 5 Stars. Big shout out to Tiffany Basher. She was super helpful, friendly, and professional. She even reached out afterwards to check on me. She made me feel at home.
12.2019Naomy
This is my bank and my branch. The staff are very friendly and most helpful. They go an extra mile to assist me in a very professional way. They have an excellent customer service and very hospitable. I receive personalized attention each time I walk in.
12.2019Morgan
I was having a great experience with TXT until my card # was stolen. Now I am stranded without a card for up to TEN BUSINESS DAYS. What am I supposed to do until then? It takes 30 seconds to print out a card in the branch- but 10 business days to have one shipped? They need to get it together or provide an alternative way for people to pay for things since I am now stuck for 10 days with only what I have in cash.
12.2018Susan
I have been going to the Grand Prairie, TX branch for many years and have always been treated with the upmost respect and valued as a customer. When entering the business establishment the tellers are always smiling and welcoming. I love that they are not uptight and rigid with the way they treat people. They are laid back, still do their jobs correctly, and are efficent. There is not much more you could ask from a bank.
12.2017