cosmetics store
Closed Now
Bluemercury in Houston (2506 University Blvd Spc 116, TX 77005)
About:
In-store shopping, curbside pickup and complimentary ship to home. We're offering the services you feel most comfortable with. Visit or call your neighborhood store today for high quality, innovative beauty products and honest, expert advice.
Bluemercury is located in Houston (Texas state) on the street of 2506 University Blvd Spc 116. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1713-522-0021. You can get more information from their website: https://stores.bluemercury.com/tx/houston/34853/. The coordinates that you can use in navigation applications to get to find Bluemercury quickly are 29.715412, -95.416885. Scroll down to find out opening hours, reviews and other important information about Bluemercury.
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Available amenities
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Elizabeth
I recently came to this store for the first time. Honestly, some of the worst customer service that I have seen. It was fine for the first, say, 2 seconds. I began browsing and one of the ladies working there immediately began pushing to 'assist' me in this experience. I politely refused but it seemed she could not care less. I felt a great deal of pressure and went along with it. After that, she asked about my skin type. And, as I answered, she interrupted me multiple times. By now, I already wanted to leave. Then she asked me what I wanted. But, oh dear, her tone. I felt as if she was talking down to me. It seemed as if, to her, that I was no more valuable than a lump of coal. She pointed out skin 'concerns' on my face that are caused by sheer sensitivity. I only wanted to address what I stated. Then she went and got 3 products that she didn't show me. And proceeded to put them in samples. That was kind, I would like to admit. But she never let me pay or see the products. I asked a couple of simple questions and, once again, her tone was rude. This was horrible. I don't plan on returning.
11.2022Jill
Just wanted to thank Tamika for helping me in store and being a genuinely kind person! You truly have a wonderful employee on your hands and lucky to have someone with such great customer service.
11.2022silvia
Ladies who work there are giving off vibes. Must be the write bourgeoisie clientele they are used to. Like all Blue mercury locations, they have a good collection of products. Bought some of the aqua di Parma med fragrances - nice line.
10.2022Camila
I’ve been to a lot of dermatologist looking for help to clear my acne & none have been able to help me. I went to Bluemercury & I met Mia she is the nicest and has helped me more than anyone else that I have consulted. If you go I suggest you ask for Mia & she will be able to help you and get the best results! ✨
08.2022Emily
First timer here (though I already know and love most of the brands). I consulted with a very knowledgable female employee (I feel like a complete a jerk for not asking her name; my receipt says "Holiday S" if that's helpful) on hair products and eye patches. Her recommendations were spot on along with the freebie trials she threw in. I can tell that she took into consideration the few things I mentioned in our short dialogue. I really appreciate her attention to detail and product knowledge. Additionally, the store was very clean, well stocked, and beautifully organized. Signed, OCD
12.2021Ejeme
Great customer service went in on 01/11/2020 and the last two ladies on duty were gracious and helpful. Knowledgeable about the different products and offered samples to try before deciding on the purchase . Was surprised they carried alot of my favorite brands like skinceticals,la mer . Lovely ,neat and well organized store
12.2020Jaclyn
I just had the most amazing experience here. The woman was so gracious and helpful and you could tell she genuinely wanted to get you what you're looking for. The product that I found was unavailable but then she went above and beyond and offered to have it express delivered. An amazing store with wonderful workers.
12.2018Beth
Today was the first time I've come in the store and it was a pleasant surprise to walk in and see all of my favorite brands - Natura Bisse, Skin Ceuticals, and Trish McEvoy - all under one roof. Also, Cynthia was extremely helpful and knowledgeable about the products. I'll definitely be back.
12.2018Rachel
I came here for the first time today to look at the Natura Bisse line. I really appreciate the assistance the skin care consultant gave me today. I told her my issues, my research online, and she gave me a few samples to try. Since the items I am looking to purchase are $$$, I appreciate the opportunity to try them first.
12.2018Claudia
Five stars for store service and product availability. The staff largely seemed knowlegdable and friendly the half dozen times I've been in to shop. Zero stars for having been burned 3 times!! during my first session with a brow stylist named Dawn. Needless to say, I will not be returning to the 'spa'. There is a reason you must sign a waiver. Everyone makes mistakes but burning a client 3 times is a signal something is wrong. Spare yourself the possibility of having to walk around looking like a victim of abuse after visiting their 'spa' but do shop the store.
12.2017