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Verizon Authorized Retailer - Victra in Houston (3817 Southwest Fwy, TX 77027)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - Victra is located in Houston (Texas state) on the street of 3817 Southwest Fwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18325530240. You can get more information from their website: https://victra.com/stores/tx-houston-southwest?y_source=1_MTczNDUxMTctNzE1LWxvY2F0aW9uLndlYnNpdGU=. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - Victra quickly are 29.728325, -95.437751. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - Victra.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
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Jeff
Pablo is one of the best techs I have ever come across. Super patient but passionate about his work. He was awesome and Verizon is lucky to have him. Truly!
08.2022Austin
Great service, great product knowledge and very easy to work with thank you for all your help From , James Cirincione
04.2022M
This store was so nice to deal with for a new phone purchase. Gabe answered all my questions and I was out the door in no time. He was great.
10.2021Bryana
I had a phenomenal experience at this Verizon location today. John T. was extremely helpful, informative, and did everything he could to find deals and promotions that were applicable to my account. He was very pleasant and patient throughout the process of becoming a new Verizon customer; all while, managing multiple customers and assisting other Verizon reps. John gets an A++ and deserves more than 5 stars! Thanks again, John!
09.2021Thomas
Customer service is the name of the game and Jordan was brilliant. I was switching from Sprint (after 11 years) to Verizon. He explained to me my options thoroughly, and he was patient as we reviewed the plans from many angles. In the end, for me the business plan was a better plan. I could see other employees working with customers and I never saw anyone that was neglected. I had a particularly large order that took several hours to complete, and many of the team had to be involved to quickly get me to work on time. I did see several people come in that were experiencing problems and none of them left the store with a problem. I felt reassured that this Verizon store had quality employees that were well trained, and, that Verizon, in general, was the right choice for me.
09.2021justin
I came in because my phone broke, & Donzaile immediately helped me, and solved the issue. He was very professional, courteous, and diligent. He fixed my issue, got me a new phone, set it up, & answered all my questions quickly and thoroughly; having me on my way in no time. Jordan was also a big help and he set up my business account as well. I would highly recommend going here because of them. I'll definitely be back if I ever have any phone issues in the future
09.2021Kelley
Would never use an authorized Verizon retailer ever again! These people just wanted to make a sale and never explained the billing process or fees associated. Never told us we we only get 1/2 credit for a trade-in. Never told a price on any of the accessories. I'll only be going into a real Verizon store from now on even if I have to drive further.
09.2021Bob
Josh was great to work with. He made me aware of all the special offers, made sure I understand the details of the transaction and made sure I was happy with my selection. Plus, he got me set up on my new phone and made sure everything was transferred over. Great job!
09.2021Sean
Natalie was very helpful and was fun to chat with while I waited. She even went above and beyond by protecting the backside of my phone with the left over liquid screen protectant that I had just bought for my watch. Will definitely be doing all my business at this location.
09.2021Carlos
Good customer service! I returned my apple watch after 2 weeks and no questions asked! No problem!!
09.2018