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NTB-National Tire & Battery in Reston (11800 Baron Cameron Ave, VA 20190)

4.2 (10 reviews)

About:

NTB-National Tire & Battery Logo

NTB of Reston, VA is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes, alignments and batteries, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed lowest price. Whether you need a routine oil change or an Interstate Battery, NTB has you covered. Schedule your appointment online, give us a call or stop by your local NTB today!


NTB-National Tire & Battery is located in Reston (Virginia state) on the street of 11800 Baron Cameron Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1703-537-5929. You can get more information from their website: https://www.ntb.com/store/7388/reston-va-20190-3201?store=7388&utm_source=gmb&utm_medium=local&utm_campaign=websiteCTA&y_source=1_ODcwMzMxNy03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find NTB-National Tire & Battery quickly are 38.967065, -77.355411. Scroll down to find out opening hours, reviews and other important information about NTB-National Tire & Battery.

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Available amenities

Payments

  • Debit cards

Planning

  • Appointments recommended

Amenities

  • Mechanic
  • Toilets

Offerings

  • Oil change

Accessibility

  • Wheelchair-accessible entrance
  • Wheelchair-accessible car park
  • Wheelchair-accessible toilet

Service options

  • Kerbside pickup
  • In-store pickup
  • In-store shopping

Unavailable amenities

Service options

  • Delivery

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Reviews about NTB-National Tire & Battery - 10

gman664

after getting 4 new tires and brakes all around the day after the tire monitoring system faulted. I believe they damaged one of the tire pressure sensors. when we returned they wanted to charge $200 for the repair. we got them down to $160. they didn't seem to know 100% what they were doing which was proven again the following day when the tire pressure light came on again because one of the tires they let too much air out and yet again I was inconvenienced due to their ineptness at doing there job correctly. I will not return to any NTB stores again

09.2022

Shannon

I recently moved to the area and took my car here for a state inspection, an oil change, and an advertised free travel inspection before a long road trip. I dropped off the car overnight and was told my car would be first the next morning. The next morning, I called them at noon and inquired about how much longer and was told my car had just been dropped off and was last. I explained the vehicle had been there 24-hours and I was told mine would be first. They corrected the issue. No problem, mistakes happen. When I went to pick up my vehicle, I paid and when I went to my car--there was no state inspection sticker. They hadn't done the travel inspection, but I was in a hurry and didn't want to wait any longer. Turns out, they put my state inspection sticker on another car of the same model. Okay, mistakes happen, but this made me wonder if they had even done the oil change on my car or the other one... but then I noticed they had removed my previous oil change sticker and not added a replacement (so I'd know when to do the next oil change). I didn't drive the vehicle much after getting it home. Well, yesterday I started my road trip and on i70 there was a pop and steam coming out of the hood of my car, I emergency pulled over, liquid (seemed like gallons) was gushing out from the bottom of the car, it was very hot, I had no idea what the problem was, I had to wait hours in the heat on the side of the highway to get a tow truck... on a Sunday and then find someone to pick me up from two hours away and bring me home. Obviously my road trip was cancelled. I had no reason to think of NTB for this issue, but then I hear from the i70 that what seemed to have happened was: whoever did my last oil change (this place) didn't put the cap on correctly, so it popped off and I lost all my oil. I don't know anything about cars, but yesterday was a disaster and ruined my summer trip. Now I have to pay for the tow truck, the diagnostic on my car, another oil change, plus compensate a friend for driving 4-hours round trip (twice!!!). I just tried to call to complain and they put me on hold for over 5-minutes. This NTB made several completely careless and completely avoidable errors in the service of my vehicle that cost me a substantial amount of money and resulted in the cancellation of my road trip.

08.2022

Angela

One of my best consumer experiences. I arrived with a bolt lodged in my tire, and left with a repaired tire. No up-selling – trying to sell me a new tire(s)! Plus they were so professional, knowledgeable, and quick. This will be my go-to place.

08.2022

Alexandria

The store manager Ziya,really helped us out in a pinch. We had a scheduled c-section in the morning, and found a nail in our tire leaving it completely flat. Frantically calling around, Ziya was the one individual who heard our plea and helped us out, taking us in close to closing. With on the house service, and amazing customer service skills, we will be coming back here as a first choice!

08.2022

Andrea

I was very impressed by the service I received there a few years ago. My check engine light was on and they found all the related codes and recorded them for me, but unfortunately it was not something they could fix there so they referred me somewhere that could with all the codes in hand. I appreciated the honesty, and the service was pretty efficient.

07.2022

Dave

Great group of guys. I was stuck down the road from there shop with a sick wife in the car. I walked to there shop for some insight on help. Being from out of town , I was out of norm. God shined down on me today. One of the guys spoke up and said I could use there jump box. Wow I couldn't believe. I offered to pay and leave my license with them for collateral but they said no. It worked. When I returned it . They would not except payment. Luckily I had a few dollars in cash. I gave them anyway. Just grateful. They deserved to be compensated for there kindness. If I need a device on Reston again. I will calling on those guys

06.2022

Harleen

The staff was so friendly and knowledgeable. They helped me out so much. They replaced my break pads, rotors and sensors so quickly and did an amazing job! Will definitely come back again.

06.2022

Nikita

Came in for a simple tire pressure check. Z was incredibly kind to work with. Went out of his way to help me replace a battery on my key fob as well. 10/10 service.

06.2022

Sarah

The customer service here never fails to put a smile on my face! They fit me in same day when I found a screw in my tire. You definitely get a sense that they genuinely want to help the customer and I’m so glad I found this place!

05.2022

Becca

This location… what can I say but friendly and over and above for great customer service! We have been struggling to find a location that could help with replacing ATV tires on a Sunday. We attempted this location as we were driving by. We stopped, asked if they could help, and although they were unsure if the tires would fit, they were more than willing to try! We pulled up to the bay and success! First tire off in just a few moments. We proceeded to complete the others and within 5-10 min the gentleman was done and we were on our way! I wish we grabbed his name but to the gentleman working this morning thank you for being so helpful to us! He could have said he was busy. He could have turned us away. He could have made us wait all day but he didn’t. As long as we are in the area, this will be our go to location for our tire needs!!

11.2021

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Opening Hours:

Closed Now
  • Monday 8:00 AM - 7:00 PM
  • Tuesday 8:00 AM - 7:00 PM
  • Wednesday 8:00 AM - 7:00 PM
  • Thursday 8:00 AM - 7:00 PM
  • Friday 8:00 AM - 7:00 PM
  • Saturday 8:00 AM - 6:00 PM
  • Sunday Closed

Ratings:

  • google logo
    4.4
    Total votes: 409
    Votes distribution:
    1: 41
    2: 13
    3: 8
    4: 22
    5: 325

Location/Contacts:

Network:

  • NTB-National Tire & Battery Logo
    This place is part of the NTB-National Tire & Battery. This chain has places in other locations.

Popular Hours:

  • Monday:
  • Tuesday:
  • Wednesday:
  • Thursday:
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  • Saturday:
  • Sunday:
    No data
Place last updated at: 25-10-2022 04:02:00