cell phone store
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Metro by T-Mobile in Roanoke (3653 Williamson Rd, VA 24012)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Roanoke (Virginia state) on the street of 3653 Williamson Rd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15404919458. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10223211. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 37.305101, -79.945407. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Debit cards
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Health and safety
- Staff required to disinfect surfaces between visits
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Suzette
Great place and friendly cashier
07.2022BETTY
My data is acting up real bad and Im trying to avoid 5g because I'm afraid that the phone bill would be hundreds of dollars in few months later
05.2022Katie
Took my 16 yr old son for a LONG overdue upgrade NEW PHONE! He's a great kid but our experience with Metro's 'airport lady" was the absolute BEST! She had such positive energy and really related to myself and Logan! My experience with this location has always been great but she made it such a SEAMLESS easy process and walked us through everything to make it as easy as possible! Phenomenal personality and over all customer service Rarity!!
12.2021Elizabeth
The young man who helped me was very nice. He did all he could and suggested that if bis fix didn't stick to call customer service. Great advice.
11.2021Andy
Corey, is the best!!!! I just loaded an update to my phone...and hold on, it wiped my phone the entire phone all apps all contacts ( everything) like it did a master reset...it wiped the phone clean and Corry saved the day it got it back to where it was before the update thank you Corry.... I WILL (NEVER) update my phone from metro ever again
08.2021Brian
I bought my phone here and a few months later I bought a case and a screen protector, they were installed by the store. A week later the screen protector is coming loose around the edges, this would not happen if it was properly installed or the product was not defective. I went back to the store to see what they could do about it. They told me they could sell me a new cover for 1/2 price but that's all they would do. I will be switching carriers soon.
08.2020Syd
The manager is a absolute professional. He was easy to chat with, he was friendly with my kids (and they were acting a mess that day). I‘d recommend this place to any real ones in the 540
08.2020Sheree
VERY UNPROFESSIONAL Went to the store 3653 williamson rd rke va 24012 and it was the worst experience of my life he gave my son the wrong case for his iphone 11 (i went their the first time without my son's phone just the case (cause i had just got off of work) But he knew my son had the iphone 11 cause we paid for it at that store but picked it up from another store plus i had the receipt and he refused to do anything saying it was the right case and that he couldn't return or exchange cause it was open but that was the case that he showed my son and said it would fit then he made me go all the way home to get the phone so i bought my son and the phone with me the second time then he switches the story and says that someone had switched out the case so how was that our fault i ending up getting cussed out and Threatened by the employees mom who doesn't even work there just happened to be there metro is the most unprofessional people it it took police officers for him to give my son the right case for his phone we just spent 740 dollars the least they could have done was fix the problem the first time i came i have never been treated or disrespected in my life i pay 90 a month for metro and I will be taking my business else where if i could give them a zero i would HORRIBLE EXPERIENCE
08.2020Loren
The only Metro I go to for all of my cellular device needs. Tamara is amazing st what she does; exudes customer service, professionalism, & works with your budget. They give you a cute lotion as a gift with purchase which I thought was thoughtful. Love my new LG Aristo 3❤
08.2019Jonathan
Helpful and friendly employees. My mother Came in with a broken phone and they had a early upgrade promotion for her.Also sold her a case to prevent it from happening again.A lot of great accessories here.
08.2018