drugstore
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Walgreens in Springfield (8414 Old Keene Mill Rd Unit A, VA 22152)
About:
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Walgreens is located in Springfield (Virginia state) on the street of 8414 Old Keene Mill Rd Unit A. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1703-913-6712. You can get more information from their website: https://www.walgreens.com/locator/walgreens-8414+old+keene+mill+rd-springfield-va-22152/id=12800. The coordinates that you can use in navigation applications to get to find Walgreens quickly are 38.779898, -77.235762. Scroll down to find out opening hours, reviews and other important information about Walgreens.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- amenities.service_options.has_video_visits
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Emma
I’ve been having issues with this Walgreens for awhile now. I find it so frustrating that on almost all occasions when calling the store you get absolutely no where. Any time a female associate picks up the phone you either get someone angry with you or you get lied to and then hung up on. All I want to know is if an item I’m looking for is in on the shelves/in stock or not. But to be told the store doesn’t have the item and to have someone else tell me that they just saw it. I don’t expect by any means the staff to go above and beyond but to at least check or give an honest answer of I don’t know would be just fine. I don’t want to waste my time going to your store to check on products all the time because no one will actually give an honest answer on the phone. Not everyone lives right by the store, some people have other things going on in their day. I’ve had a number of very positive experiences here with staff and normally check out is quick and great. Staff seriously needs to fix their phone etiquette.
09.2022Kimberly
Staff here so unfriendly I was waited on the line and the cashier knock on the table trynna tell me move up to register. That’s really unprofessional and rude.
09.2022Sheez
I have been a member of this neighborhood for over 15 years. This is the closest Walgreens and now I have to find a different one as I was just accused of trying to steal my own order. Which I had to show my banking info (uncomfortable) to prove of the online purchase. Now I feel like I was being asked because I'm young and a poc. I have the text messages to prove that I paid and picked up my order. What will Walgreens do to make it right? Never have I felt or been treated in this manner. How disgusting
08.2022Kissa
Denied me entrance just because I had no school ID, even though I had military ID. My school ID was robbed.
06.2022Olivia
The store is fantastic, but the pharmacy is horrendous. I went twice to pick up a prescription and left without it both times. Basically the prescription was lost and they had to refill it, then their computers didn't work and they couldn't access my insurance benefits. It was a hot mess. Go for the beauty department but definitely get prescriptions elsewhere!
10.2021M
Natalie, one of the Pharmacy cashiers has the worst attitude. Terrible customer service. I asked to run a card through and she just started showing an attitude. She acted like I was such a bother to her, her body language and tone of voice irritated me more. She was ready to fight me.
10.2021Jennifer
Very clean and neat and organized! Staff is extremely nice and patient. Always ask me if I found everything okay. And tonight, I witnessed two very nice staff members. One male assisted a woman in purchasing products for her husband/boyfriend. And the cashier named Paris helped me with my transaction. She had great customer service and was patient with me as I waited for my girlfriend to grab last minute items. First time coming here and highly prefer this to the one down the street from me (I went here because they had more items in stock). Highly recommend and would feel comfortable with even my elderly family members into coming without feeling rushed or having a language barrier. Thank you, Paris!
10.2020Jennifer
This review is specifically regarding a completely unfit employee by the name of Natalie. Last week I came in the store to purchase hydrogen peroxide for my patients. I grabbed a few bottles and came to the counter. She completely ignored me as she started to ring up my items. I said “hello”, and she looked at me and rolled her eyes. She starts ringing my items, then picks up her personal cell phone and takes a call. Mind you-we are in the middle of a pandemic and you’re spreading your germs all over my items. And I didn’t know you can just make personal calls in the middle of a transaction. But okay. If her manager allows it, there’s nothing I can do but sanitize all of the items she touched. Then, all of the sudden, as she scanned my items, her first words to me were-in a very sarcastic tone: “You can only one bottle of peroxide” I asked her to repeat herself, and she said it very rudely, again. I asked if she can make an exception and she says “I will only sell YOU one bottle”. And she hid the bottles under the counter-very strange. I don’t know if she was racist, I don’t know what was wrong with this woman. It was very strange. She glares at me while I was inserting my card and just smirked when my chip wouldn’t work. I have never felt more berated. She was so mean-almost evil!! I went back to talk to the pharmacist and asked if I could please buy one more-because I was only purchasing this to help my patients! And he was sooooo nice and said “absolutely!” He called up to Natalie and she was FORCED to allow me another bottle. This was the weirdest experience. Walgreens-you really need to re-train Natalie. I have NEVER experienced customer service, or lack thereof, like this. I don’t even want to visit this Walgreens because of her evil energy.
10.2020Cj
I went in today to reload my pay card and to buy a few items. The manager by the name of Karen was the lady who "helped" me. She was extremely rude and sarcastic and not just to me but to another customer in front of me aswell who did not speak english well, she was very brash in the way that she spoke. I asked for her help when the associate Martha could not. I spoke to her and was not greeted back I was responded back with a foul look and a swipe ur card. She gave no eye contact completely looked disengaged. Absolutely no customer service and a questionable leader if this is how she performs with guest. I highly recommend retraining on customer service an customer engagement. I will not recommend this location as a welcoming place to shop go elsewhere.
10.2020C.
There is a blonde, short-haired and tattooed female employee at the pharmacy who has decided not to cover her nose and mouth with her mask. When I asked her to cover up she said she had a "medical condition that impeded her from using one and that she was wearing the one she had as a courtesy. " She didn't even have a name tag. If this is how the pharmacy staff behave in the middle of a pandemic, I can't imagine how it is in the rest of the store. I'm very disappointed and discouraged by the lack of respect for others that she displayed. If she is an asymptomatic Covid virus carrier, Walgreens will have a lot to answer for.
10.2020