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Hertz Car Rental - Pico Rivera - Whittier HLE in Pico Rivera (8534 Whittier Blvd, CA 90660)
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Welcome to Hertz Car Rental - Pico Rivera - Whittier HLE located at 8534 Whittier Blvd, Pico Rivera, CA, 90660 , Unitedstates. Select this location to begin your car rental experience, or choose from thousands of other locations, each with a variety of vehicles for you to choose from including luxury and sports cars, SUVs, electric vehicles (EVs), vans, trucks and more.
Hertz Car Rental - Pico Rivera - Whittier HLE is located in Pico Rivera (California state) on the street of 8534 Whittier Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1562-942-0802. You can get more information from their website: https://www.hertz.com/rentacar/location/unitedstates/california/picorivera/LAXS01?utm_campaign=gmb-Pico-Rivera-Whittier-HLE&utm_medium=gmb-websitelink&utm_source=Google. The coordinates that you can use in navigation applications to get to find Hertz Car Rental - Pico Rivera - Whittier HLE quickly are 34.003108, -118.090708. Scroll down to find out opening hours, reviews and other important information about Hertz Car Rental - Pico Rivera - Whittier HLE.
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- Discounts for military
Accessibility
- Wheelchair-accessible entrance
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Ugo
This review is not a reflection on the employees that work out of the office. This review is about the performance of the car we were given as a rental for the holiday weekend and for the district manager that did not return our email. We rented a 2019 Infiniti QX60 from your Pico Rivera location from Friday September 2nd to Tuesday September 6th. When we first started driving the car, there were no issues. As we're about halfway to our destination for the weekend, we heard grinding coming from the rear driver's side of the car. We were able to see the brake pad almost completely ground down. Not at the recommended minimum of 4mm. At this point, we were too far to return/exchange the vehicle. Driving home Monday, we experienced some of the worst braking. Anytime we tried to stop, the car would grind and make the loudest, roughest noise to catch. At one point, there was smoke coming from the vehicle when we came to a stop. The representative we turned the car back into on Tuesday experienced this as well, when she drove the car back to the lot. This is completely unacceptable. We paid $372.96 to not have to stress about a pre trip tune up on our own cars. Seems as though the car we were given hadn't been serviced before being put in use. No mechanic should've signed off on the vehicle to be put in service. According to your CEO, Hertz cars are supposed to be reliable enough to get travelers to their destinations as safely and responsibly as possible. We do not feel that this last rental lived up to that promise. Genuinely, nothing about this experience inspires any confidence to rent from Hertz again. We do not feel that we got what we paid for, considering our drive took us to the mountains, where brakes are not only expected, but necessary.
09.2022Random
Yes please. Got a free upgrade without asking. The staff was courteous and explained everything. Thanks!
08.2022Rajesh
Car was good, process is smooth, price is ok but Staff behavior could have been better, specifically the guy who was at the front desk on19th July 2023 12:00PM while I was picking up the vehicle. I find him rude personally.
08.2022Eliezer
Very bad service. Cars are not ready when they say they going to be. They have an Attitude even tho your in your right to be upset that your car is not ready on time. Very bad location an staff.
03.2022Nancy
1 star is too much. Please do not rent a car here. This company is a mess. Over charges, threats that your car is out of contract and that the car was put on a repo, then charge you for a towing fee of $108.25. Besides you paying weekly etc; Brook a sweetie very pleasant not her fault the company ripping people off.
12.2021Thalia
Car was not clean. Informed front desk but wasn’t offered a cleaning. The inside smelled like a mix of throw up and hobo. Update: I returned the car the next day. Couldn’t stand the throw up smell and found literal chunks of gunk in every compartment including the cup holders. There was also potato chips under the seats and a couple of peoples belongings. I guess they don’t clean cars at this location.
11.2021C
Love this hertz and I'll definitely be back. Brooke made the rental process quick/easy like less than 10 mins we were in and out. Also thank you to the gentleman that helped us renew and drove us to the body shop (under 5 mi radius) these guys r good! This location also has more vehicle variety which I like 😁
10.2021Manixs
My rating is based on the scam they tried to pull on me. Employees were doing their jobs and very professional. I would give them a 5 star for customer service. Long story short, uber does not partner with this location and when I gave the car back, they tried to charge me for a day because I drove off with it... I had to move the car from a red zone (according to their policy I'm responsible for tickets) and parked it in a parking spot. Problem was resolved when I threaten to make it a legal matter... what kind of business realizes a mistake in their system and tries to scam someone off a day. Claims to not work with uber but accepts uber driver discount code.
09.2021Hian
I gave 1 stars based on 2 times of rent impossible experiences. Booked online and confirmed with local service person after, even though it isn't means car was reserved, it meaning I am in the waiting list, in a reservation pool, everything is depends on store manager' mode. I can't get my ride for twice 'cause "I don't have it, I will call you when if it is available". I do have checked parking lot in rear, car was there. -- Once is accident, the second is inevitable
09.2021Hank
I rent a Toyota car. The tire was bald. And they didn't change it . Also the oil is too old, too. The car maintenance light come on. I asked them. They said it's fine. After 3 days, something happened. I got tired pop on the freeway. I called roadside assistance from Hertz. Hertz said that they might be charge me fee on my bill. So I paid by my own and went to the America tire store to ask for a emergency help. It was not cheap , also it toke me all day. Finally, I drove back to Hertz. They gave me the paper that I can go to pepboys to fix the tired problem, and change the oil. They told me they don't have a new car to change to me now. So I went pepboys and waited for 3 hours. Finally, 8PM, pepboys told me the store was too busy today. I have to come back tomorrow. So I drove back to pepboys this morning 1hour from the place I live again. And It is 4PM now. My car is still sit outside. Noone take care of it. I am going to go crazy. I need to work. I don't have any income for 2 days. Just fix their car problem!!! Who can help me!!!!!!! Finally!!! After 6 hours waiting, the car got fixed. Pepboys told me I got lucky. The car has an oil leaking problem and was too low. If I didn't get tire pop, it would be cause a big dangerous. Also the car has the shocks struts problem. I have to come back to check next time.......
09.2017