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AT&T Store in Lexington (3401 Nicholasville Rd Space D-409, KY 40503)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Lexington (Kentucky state) on the street of 3401 Nicholasville Rd Space D-409. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18599718982. You can get more information from their website: https://www.att.com/stores/kentucky/lexington/159780?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 37.990611, -84.527134. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Emily
My phone locked up and I could unlock it or do anything for 4 hours. Jeremy fixed it 2.5 seconds. Thank you thank you!!!
08.2022Escape
My iPhone 7 worked perfectly fine for 6 years and, after having several financial issues, the thing finally gave out. I rely on my phone for work, so it was a catastrophic issue that I couldn’t contact my supervisor for 3 days or so, and didn’t have any money left to fix or replace it. After confirming the damage at the apple store, I turned to Jaylin and Josh at the AT&T store at the Fayette mall, and they were the most helpful strangers I’ve ever met. I explained my situation and Jaylin had found an upgrade due with my plan, and they set me up with a new phone. They said all I had to pay was the taxes up front, but I had not a dime to spare. This is when the manager, Josh, had taken his own hard earned money, and paid for the dues up front for me. I’m eternally grateful for the help of these two strangers, whom I had just met, and I sincerely believe these two gentlemen deserve a raise. If you are in the Lexington area, I highly recommend the AT&T store in the fayette mall. They made it possible for me to be able to keep making money when I was at my financial worst, and I have no doubts that they will take care of you as well!
02.2022Ricky
I'm an AT&T customer, I was having trouble with phone . While in the mall I decided to stop in the AT&T store. MarQuaze Hill was working, he was able to solve my phone issues. I would like to let AT&T know how outstanding of a young man that have working for them and that I'm much appreciative of his assistance.
02.2022sylvia
Even though I came to the store very frustrated the young man MarQuaze Hill at the fayette mall store was able to patient enough to help me . He was able to find a new way to open my account on my I phone even though I could not remember my password to install my cell booster. Please visit this store if you are having a tech problems.
02.2022Amanda
Robyn is fantastic!!! I was so lucky to get her when I went in. She is so helpful and took her time while my 15,000 pictures uploaded to my new phone. She's one of the sweetest people I have ever met. We are so happy with our new service that works on our farm! We had terrible service through tmobile that didn't work at all and now we have amazing service! So so happy. Thank you Robyn! You rock!
11.2021Laken
Jeremy helped my husband and I today get set up with the literal LAST TWO iPhone 13s in the store. We really appreciated all of his help. He's super knowledgable and really chill. Thanks, Jeremy + ATT Fayette Mall. Bomb.com :)
11.2021Cindy
The two salesmen that helped me yesterday evening were great! I came to the store to upgrade my phone. I had an older phone that I just paid off a few weeks ago. These two gentlemen were able to help me find the perfect phone! They were very knowledgeable and kind. I had to go back today to bring my phone and one of them remembered me. Overall great experience! I will definitely go back! I highly recommend over the other AT&T across the road on Reynolds Road.
09.2021Dorian
Austin L. at this retail location truly went above and beyond to help me get my phone off of a unified plan and added to my partner's plan. We have tried this for YEARS at various retail stores and over the phone with customer service. Austin was able to contact the right department to resolve the situation and stayed way after closing time to do so. He was extremely friendly, knowledgeable, and helpful. I can't speak highly enough of him! I've been to several AT&T stores in Lexington but this is the only location I will go to from now on; employees at other locations were rude and very obviously did not want to help me with my issue so they told me to call customer service. I visited this location on another occasion for a different reason and the associate that helped that time was great as well. This is an all around great store; the employees put customer service over sales and for that I will return to this location for all of my wireless needs and recommend this location to my friends and family as well. Thanks Austin! You're awesome!
09.2021Megan
Initially I had gone to the apple store in the mall, due to Covid they are by appointment only (which I get, and completely understand) however I had questions about the iPhone upgrade program that no one could help me with, they turned me away and told me to go to the AT&T store. So I went over there, Austin was amazing! I explained all my questions, he helped me pull up my account- but because I was part of Apples upgrade program I couldn’t buy from AT&T, he went a step further called apple support and helped get through the upgrade program and get my questions answered. He by far exceeded my expectations, and was kind and patient throughout the entire experience! Thank you so much again Austin!
09.2021M
Jeremy was an awesome sales representative. I got a new IPhone and he took care of me. Only giving 4 stars because I wanted accessories for the new phone but they are way overpriced at ATT. Can get the same stuff on Amazon for half the price even with ATT’s buy 2 get 1 free promo.
09.2021