7 Best jewelry store in Atlanta, Georgia (GA) 2024

Mandi is fantastic and has always taken care of my husband and I every time we go in even if we end up not buying something. She has helped us get my hard to find engagement ring, helped me weigh the options of a wedding band, sold us my husbands band and continues to remember who we are every time we visit. 10/10 best customer service all around every time we go. They are not pushy on the sales and understand when we need to make a return. ~MaryKathryn

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I shop a lot at pandora, but I just moved to this side of town so I barely starting going to this location and this was my 3rd time last times was no wait just a quick in and out, but this last time there was a Clipboard to sign in and it was a wait… completely understandable it’s about to be mothers days but I had my toddler with me. So when they started calling other folks to attend a lady asked what about her because she was next. They were like okay sorry we’ll get you right after that lady was a black women. All the lady’s that work there are that same race but I seriously didn’t think that mattered But then me and this other lady that is white that was before me were next and then a black male guy had just walked in and was on the bottom of the list. But the lady’s once again just look at him and attended him instead of going by the list when we asked she said I’ll get you after him and we showed them the list that we were there first but they still decided to attend him. They pick and choose by race which is not right at all. I don’t have once racists bone in my body but am shocked there really are people like that when they are supposed to be professional and be fair. Money is money business is business! I was late picking up my girls from school because I was not attended by the list and waited for over an hr 20 min which if they would have gone by the list maybe 30 min wait but nope and I had an impatient toddler which for no reason will I ever go back to that Pandora store sad to say because I have a credit card with them and now have to avoid a certain place close to home and go further. Even when I have been out of state California and Texas have I never had an more ugly experience just because of racism. Pretty sure nothing about this will be done but fyi sure am not the first or will be the last with that experience there. ~Audry

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Wendy and David was amazing. I can’t even put into words how happy I am. My cross on my necklace broke (I don’t how) but I came in and they helped me and replaced my cross. The customer service was amazing. ~TLJ

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We went to the store and told the girl there that I have an appointment for ear piercing. She didn’t say anything and walked away. We followed her, then she showed me the board for the kit. Then I asked her if the earring is silver, she said she didn’t know. Then she went to ask her coworker and never came back…. This is the most unpleasant shopping experience I’ve ever had 🙃Instead of impolitely looking me up and down, you guys could talk with me, you know? ~Zexuan

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Michael, You put the human element into your business and it means a lot to me as a customer.Thank you for everything!  The items are of high quality, the service is superb and packaging is impeccable.  I will definitely see you again! ~Jonathan

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The service is great every time I come here. It’s much better than their Perimeter location. It does take them a while to find things in the drawers, but they don’t get frustrated. They allow you to try things on and are patient. ~Lojic

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Love my engagement ring from Royal Design. Was recommended here from a friend. So excited to see our bands! Sherry the owner is personable and listens to the customer’s desires. ~Jocelyn

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