jewelry store
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Cartier in Atlanta (3393 Peachtree Rd NE Suite 3033A, GA 30326)
About:
Luxury brand founded in 1847 specializing in high jewelry, jewelry, timepieces & accessories.
Cartier is located in Atlanta (Georgia state) on the street of 3393 Peachtree Rd NE Suite 3033A. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1404-841-0840. You can get more information from their website: https://stores.cartier.com/united-states/ga/atlanta/3393-peachtree-road-ne. The coordinates that you can use in navigation applications to get to find Cartier quickly are 33.846726, -84.362420. Scroll down to find out opening hours, reviews and other important information about Cartier.
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Available amenities
Planning
- amenities.planning.requires_appointments
Accessibility
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Edwin
Kinda snooty until they know you have money to spend. The lead service associate, Sumon is the best. Very personable and has the ability to make you feel welcome and taken care of. The sales folks are not quite up to his standard though.
11.2022Sophia
Purchased this Cartier bracelet at Miami design district on Sunday and flew back home to Atlanta Monday morning. My girlfriend tried on the bracelet that night maybe wore it for 3 mins and we realized it was a little snug so I came to Cartier store in Atlanta to exchange it for another size was told because there are small scratches on it I could not exchange it cause they couldn’t resell it. First of all, I would’ve liked sale associate to throughly show me the bracelet and say this is scratch free and your good to go but he did hand me the bracelet and I didn’t look for scratches I just saw it and said yes I would like to purchase it. They wear white gloves on one hand but they touch the jewelry all over with there bare hand so what’s point of the white glove for show looks. You spend $5k+ in this store and for general of spending at luxury store they should allow exchanges. I’m very disappointed. The sale associate said to me well maybe I should take up this issue of scratches with Joseph who sold me the item in Miami because she couldn’t help. No problem ma’am. I will not be shopping Cartier anymore. I would prefer to spend more money somewhere and have sale associate throughly show me my item and explain exchanges and so fourth. This item was again purchased on Sunday and it’s Tuesday that I’m trying to exchange it.
06.2022S
My boyfriend and I came to pick our engagement ring. We were greeted by Michael, who told us engagement ring viewings were by appt only. He told us we could wait, but said he couldn’t give us an actual wait time and they were busy. After telling us we could wait, I clearly said that would be fine, but his attitude indicated that things were not fine, and that he would like us to leave. His attitude was unprofessional and left us feeling like he wanted us to leave or wait indefinitely. We were serious about getting a ring there today, but we may look elsewhere now. I feel like his training was inadequate to represent the brand, and perhaps he should not work in customer service until he is trained correctly. We considered buying here because the reputation for customer service and my previous experiences with them. I now have no expectations because of Michael. He has ruined my day and my impression of Cartier.
06.2022Alyssa
Our appointment with Brian was a wonderful experience. He was professional, attentive, and incredibly thoughtful. We appreciated that our visit was unhurried and truly personal. We even received some wonderful marriage advice. Thank you, Brian!
06.2022Jonathan
Michael, You put the human element into your business and it means a lot to me as a customer.Thank you for everything! The items are of high quality, the service is superb and packaging is impeccable. I will definitely see you again!
05.2022Puzzled
My girlfriend wanted a Love ring, she had stopped in with friends to find out what size fit her and I called a couple of weeks later to inquire if they had her size in the style she wanted. A very helpful lady answered the phone, found they had the size and style in stock, and set it aside for me. The following day I drove the hour or so to Lennox Mall to pick it up. Even though I can afford nice things I often shop for clothes at Wal-Mart, Kohl’s, etc as I don’t feel the need to spend a lot of money on clothes. I walked into Cartier wearing flip-flops and Wal-Mart clothes. The two employees both looked at me like I was in the wrong place. I asked for the lady that had helped me the day before, she came over and I told her who I was and what I was there to pick up. The expression on her face and body language just screamed disappointment, as if she thought I was just there to waste her time and she had held something for someone that couldn’t buy it. If there was another Cartier within a few hours' drive I would have just walked out but that was not an option. She brought the ring out and we sat down at a desk. The ring matched the photo my girlfriend had shown me, so I agreed to purchase it. Typically on large purchases, I like to use a credit card to get the travel points but since she was being snooty and obviously judging me based on my appearance I handed her my debit card instead for the $2,000+ purchase. Of course, she asked for my ID which was just fine, ran the card, and then handed it back to me saying “well, I guess VISA says you can have it”. She filled out the information for the warranty, then disappeared to the back to pack it up for quite a while. After her attitude and the statement she made after handing me my card I was beyond ready to leave, I just took the bag from her and walked out. I later asked my girlfriend how she was treated when she went in since she dresses like she is going to a yoga class every day. She said she her and friends were treated just fine and they tried on multiple items without a problem.
05.2022Jonathan
Michael, You put the human element into your business and it means a lot to me as a customer.Thank you for everything! The items are of high quality, the service is superb and packaging is impeccable. I will definitely see you again!
03.2022Timothy
Went to look for a present for my wife with no idea what to get and Cole Armstrong was so quick to assist. His knowledge of the products along with his eye for details made the present one of a kind and a shopping experience like none before. I highly recommend you ask for Cole if you plan on shopping at this store!
03.2022Hee
Brian is the best. I booked an appointment for my birthday treat but no in stock what I want. He helps me to get the right one and listen carefully what I want. Thank you for your care. I will keep my business at this location.
01.2022Michael
I had a fantastic customer experience at Cartier Atlanta. My watch had been exposed to moisture and mildew in storage, so I took it in for evaluation. The sales associate I spoke with, Marilyn, had an expert eye for detail as she examined my watch under a magnifying glass for damage. She told me my watch would need the major service option and told me exactly which additional parts would need to be replaced to bring my watch to top working order again and get certified with a Cartier warranty and get a statement of value for my insurance company. When it took longer than planned for the repairs since my watch is an older model, Cartier sent me the watch insured without charge so I didn't have to return to Atlanta to pick it up. When I returned to Atlanta, I asked them to align the watch face differently and adjust the tightness of the band, and they were happy to do so without charge. Esther, the manager, was kind enough to ship the watch to me without charge once again. I am very pleased with the treatment I got from Cartier. I highly recommend them for high-end watches and excellent customer service!
12.2021