moving and storage service
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Smartbox Moving and Storage in Upper Marlboro (9906 Fallard Ct Suite 102, MD 20772)
About:
SMARTBOX provides a simple and convenient portable storage solution delivered right to your door! Whether you are storing for a few months, moving from coast to coast or across the city, SMARTBOX has you covered every step of the way with our affordable and flexible portable storage units.
Smartbox Moving and Storage is located in Upper Marlboro (Maryland state) on the street of 9906 Fallard Ct Suite 102. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1703-988-7462. You can get more information from their website: http://www.smartboxmovingandstorage.com/find-a-location/washington-dc. The coordinates that you can use in navigation applications to get to find Smartbox Moving and Storage quickly are 38.806600, -76.838454. Scroll down to find out opening hours, reviews and other important information about Smartbox Moving and Storage.
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- Wheelchair-accessible entrance
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Charles
Where do i begin? We ordered 8 they gave us 4 and told us on the day before of our move. When they came they told us we had 4 hours to fill them for pickup otherwise they wouldnt be able to pick up their boxes in time for our close date where we had to vacate. They dropped a box on the street. Later when we asked for delivery from their elizabeth storage facility they informed us one of our boxes broke and they had to transfer the contents to a new box. No big deal. But we later found out 2 of our 4 boxes had their padlocks broken off and to this day my kid's bunkbed side piece is missing where we now have to replace their bed. Their delivery and dropoff staff were nice and personable. The service itself sucks. We secured 4 boxes at the last minute from uhaul. Much more expensive but didnt have to deal with this lowgrade nonsense.
09.2021JD
My delivery if two boxes was delayed by a day which set back my project. The delivery driver, Gil, was a true professional, the delay was not his fault, and he put the boxes exactly where I wanted them. They need two or three more just like him.
09.2021Peaches
I’m so so happy I discovered this company! I’ve used pack rat and PODS in the past. While these were both a great experience, my recent experience with SMARTBOX was FANTASTIC! From the moment Gwen answered the phone she was so so nice, friendly and sincerely concerned that I get exactly what I needed. My box was delivered while I was away from home and it was placed in the exact location where I requested! I looked in my cameras afterwards and saw the professional way it was delivered and the way my property was respected. The driver took care not to damage my driveway and he was done in no time at all!! The monthly rental price is AWESOME TOO!!! I’m a customer for life and will recommend to all my family and friends now!
09.2020John
Overall a great experience. I needed two boxes on site to move out a room while we repaired water damage. The price was right, and the boxes are very nice and exactly as you'd hope, arriving when they said they would. Also, before delivery I realized I had scheduled for drop off on Oct 31, Halloween, blocking my entire driveway. It's my girlfriend's favorite holiday and so I contacted Chantell with Smartbox of Maryland and she actually called every single customer on surrounding days to see if any might swap days with me. While they couldn't, I really appreciate her going above and beyond to try to help me with such a silly request. Now the reason I gave 4 of 5 stars is that they missed the pick up day with no contact. They just didn't show up. They did show up first thing the next morning to pick them up, but again I wasn't contacted so I didn't know what was going on. Overall fantastic experience and I'll certainly use them again.
09.2020Martin
I needed some auxiliary storage while some repairs were done on my house. SmartBox was the least expensive (delivery + rental charges) of the options in my area. Since quality is also an important factor, based on good reviews, I chose them to leave a storage box on my driveway. The box was delivered (and picked up) when promised and did not leak during a couple of heavy downpours. Bottom line: fitted my needs for a reasonable price.
09.2019TT
Best price for storage box long distance moves, only problem I had was the lack of communication with the local service for picking up the filled boxes. They tell you the driver will call when they are on the way but that never happen and had issues with the scheduled pickup. Other than that the service was great when speaking with customer service reps.
09.2019Jill
Great customer service. SmartBox employees are very helpful and knowledgeable. Prices are significantly lower than similar companies. Container was delivered to my condo building with no issues. They do not deliver to some areas so ask before you rent.
09.2019Anna
In the beginning, when I first contacted the Laurel, Maryland office to decide which was the least expensive way for a short move, this seemed to be the best choice. I was moving from Annapolis to Baltimore, to a neighbourhood I know well. I was not informed by the managers of the Laurel site of several things and they are as follows: You must arrange many days in advance for pick up of the pods, once they are ready for the move. You have to get parking permits for a residential street in Baltimore, and for a storage facility. There is supposedly a contract with the city of Baltimore for a reduced price for the permit, as Smart Box has a contract with the city for this purpose. The employees at the permit office in Baltimore do not know there is a contract so I had to pay the regular rate and Smart Box did not care that I was not able to take advantage of the discount, so what is the point of this arrangement? It cost me $260 extra for permits for 4 parking spaces while I did not need that many. The delivery man was more on top of the move than the office personnel. You don't know to ask about all of this in advance if the Smart Box managers do not tell you. You have to ask ALOT more questions than you would imagine.
09.2019Curt
I have been with smartbox for a number of years and with no hesitation I will say they are great! Really good rates but most important is the staff. Chantel is by far the easiest person I have ever done any business transactions with. And Chris in the warehouse remembers us no matter how long it's been since we accessed our box. It's the small things that matter to me and they understand that. Nothing but the highest praise for them.
09.2019Tayvon
Service was great!! Delivery and pick up were awesome and scheduled perfectly. The containers weathered the rain storms and my property was just as I left them. Driver was cool as heck and the manager was very cool. Wish my bosses were like her. Thanks for helping with a stress free move SmartBox!😎
09.2018