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Chase Bank in Brooklyn (444 5th Ave, NY 11215)
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Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.
Chase Bank is located in Brooklyn (New York state) on the street of 444 5th Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1718-768-6581. You can get more information from their website: https://locator.chase.com/ny/brooklyn/444-5th-ave?jp_cmp=rb%2FLocalListings%2Faff%2Fbranch%2Fna&y_source=1_MjA0MTgxOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Chase Bank quickly are 40.669441, -73.986357. Scroll down to find out opening hours, reviews and other important information about Chase Bank.
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Katie
lol at the fact that they wouldn’t accept my NYCid as a form of valid identification to *deposit* money into *my own* account. chase, i’m literally trying to give you my money and you’re being bureaucratic and insolent about it. why? also the whole point of NYCid is to be able to conduct bank transactions in lieu of having other forms of ID. i also really dislike disparaging the workers at places (just check my other reviews for proof!) but the teller was so painfully indolent; the ineptitude displayed during my attempted transaction was impressive. luckily i do most of my financial transacting at a local credit union and this trip today really reminded me of why i make that choice.
07.2022Krispie
The bank decided to shut down at 1pm randomly, looks like they are eating cake, maybe it’s someone’s birthday. I asked for a pen, and they had locked the doors and said they couldn’t give me a pen, just wanted to deposit a check I needed to sign, there were no pens near the atm.
05.2022Jonathan
Wouldn't let me withdraw money without ATM card. Had multiple forms of ID including state issued non expired drivers license. They were rude not helpful and spoke to me and treated me rudely. I tried calling customer service after a very frustrating experience that took 45 minutes. The only thing worse than the in person experience is trying to get a customer rep on the phone. This used to be a quality bank.
02.2022Julianna
My husband and I came in the other day, needing assistance with some time sensitive issues. During the pandemic, you had to make appointments with representatives in order to sit down and speak to someone. We did not know that was the case, so we thought we’d stop by to inquire about speaking to someone immediately, because all appointments were booked for the day. As I was sitting in the reception area, Dwayne Sato approached me to ask if I needed help. He was so kind, to speak with us, and actually had time to sit with us, and help us resolve our problem. My husband and I were beyond thankful, to not only resolve our issue, but to have had an excellent customer service experience with Dwayne! His expertise, knowledge and experience, was honestly beyond what we had expected! Although this Chase is a bit of a distance from us, we will be going here if we need future assistance. Thank you Dwayne, for everything! We couldn’t have had a more productive and positive experience as we have had with you!
12.2021Ido
Very helpful service, I love this bank
11.2021Lily
Chase used to be good but now it has sunken too much. Rude, and incompetent, or just not caring to hear and examine the problem. What's really alarming is the new "head" teller is the rude one not wanting to even listen to what is wrong and blaming immediately the other party or bank. If this is who they have in charge it must be a joke or they must be planted there by a spy competitor to sink it down. I am going to try again for the 3rd time to see if the matter can be resolved. If not I am looking for a new bank. BTW I used to work for Chase myself
11.2020Johanna
Find staff at this branch professional and courteous, helpful in setting up new account, in providing other services. Chase's online banking platform is awesome. I speak as a refugee from the mess at Sterling Bank, once the beloved Greater New York, then Astoria.
11.2019Marcello
This is one of our worse Chase bank locations. Save yourself some agita and walk to 7th and President. Nice walk, too.
11.2017Syed
Worst staff. Female teller had a bad attitude and was not professional at all. Made me wait 30 minutes and didn't even help me out.
11.2017Jeff
This particular Chase has its act together. That's high praise, especially compared to the hot mess five blocks down.
11.2016