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TD Bank in Brooklyn (4526 13th Ave, NY 11219)
About:
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
TD Bank is located in Brooklyn (New York state) on the street of 4526 13th Ave. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1718-686-0035. You can get more information from their website: https://www.td.com/us/en/personal-banking/store-locator?y_source=1_MzE0NzIyOC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D#/?id=40498?utm_source=google-maps&utm_medium=yext&utm_campaign=always_on&utm_content=tdct_appointment. The coordinates that you can use in navigation applications to get to find TD Bank quickly are 40.636950, -73.990444. Scroll down to find out opening hours, reviews and other important information about TD Bank.
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Available amenities
Crowd
- LGBTQ+ friendly
Accessibility
- Wheelchair-accessible entrance
Unavailable amenities
Accessibility
- Wheelchair-accessible car park
Moishe
This branch is the best, the experience was awesome, very friendly and helpful Thanks Artem Melshin for the awesome experience
10.2022Daniel
Oddly Rude representative questioning official documents with speculation that I possibly hand typed them when I wanted to open an account for my business and no positive customer service in trying to get me to be a customer. Went to my Capital One Bank and got the service needed.
05.2022Lilea
I wish I can give zero star if I could, worst customer service ever. Waited for mad long and they do not tell you if they can help you or not. They just let you wait without having anyone to assure you if the problem you have they could help or not, they do not have an extra help that will ask you what you’re waiting for like other banks do. Seriously, do not open an account with TD. This branch is a joke, I think the people who work here are just waiting to clock out. They had me to come back for 2 days that did not fix the issue I had. Please please don’t do business with this people. Worst experience of my life!
02.2022Rolling
Took a ridiculously long time to open an account and I actually had to leave after hours waiting because they were closing for the day...after waiting in line for some time it shouldn't take two days to open an account. They were misinformed from the beginning and truly never answer their phones. Clientele here tend to be so rough and always shouting so I understand they might be tired of people's mess but this location could use a visit from corporate on standards. One of the tellers is particularly rude and doesn't know how to address customers.
12.2021Figaro
ILYA YEFREMOV MLS ID 1495550 CUSTOMERS LOOKING FOR MORTGAGE BECAREFUL WITH ILYA YEFREMOV. MAKE SURE HE EMAILS YOU THE QUOTES IMMEDIATELY WITH RATES. HE WILL LIE AND LIE AND LIE TO NO END. HE PROMISED A RATE AND SAID I NEVER LOCKED IT. BUT I HAVE THE TEXT PROVING THE LOCK. BANK DOES NOT CARE! HE CALLED ME INSULTING WORDS AS WELL. HAVE THAT IN TEXT AS WELL. READ BELOW AND BECAREFUL WITH THIS EMPLOYEE. HIS SUPERVISORS WILL PROTECT HIM TILL THE END, EVEN WITH THE PROOF. Called TB bank and applied for a loan on November 18 th spoke to the loan officer filled out application and quoted a rate primary home 2.875% Refi cash out. I applied for the loan and the loan officer was supposed to lock in the rate on 11/19/2020 at which time the loan officer tomorrow I will lock the rate in since I'm not in the office today don't worry. When I followed up with him again the next day he said was locking in today when he gets to the office. Monday came and I asked is all good are we locked in. He stated I will lock you in today don't. Then on Tuesday or Wednesday I called he now stated after I went over the ratesthat he had given me and stated I'm sorry the rate had changed. Now he quoted me a higher rate of 3.00% and locked me in at 3%. The loan officer clearly did not show up to work till Monday or Tuesday or reach out to the appropriate people to lock in the rate in time prior to rate change. The loan officer had plenty of time to lock in my rate. If he would of taken the extra step of reaching out to the right people or provided me with a contact at the bank to lock in the rate. This is not how business should be conducted at TDBANK, this is not a WOW experience that they preach in their slogan. I have multiple relationships with many banks and never had a worse experience then with TD bank. This has not only cost me money but has also cost me time since trying to close my Mortgage in November, this must be the WOW experience they give their customers. I'm requesting immediate resolution from TD bank in to this matter. The bosses are protecting their interests and employee. I have text messages from the employee and me telling him we should of been locked in already. Both loans were given the day I called and told Ilya to lock me in. To only find out he did not even put one of the loans into the computer. This is new to me upon their information given as an explanation. Because I put BOTH LOANS in the same day. But they say otherwise. Let me know where I can send the text messages to? I have them. Also the employee texted me that I have an "attitude" I have that as well texted to me. Would you like that text? I have it as well. He was upset that I was telling Ray what he promised so he texted me and offended me by saying I have an attitude. Is this protocol to call your customers in text ATTITUDE? Also your employee texted me "I tried to help you but who cares anyways, you don't". Would you like that text as well??? If you are serious in resolving the issue in hand please reach out to me and look into my side of the story and see the proof in writing which I have in text. Please get back to me.
11.2021Yan
The most useless workers. When they want you to open an account with them they are the most willing and helpful when it comes to a problem they push it away. I have had trouble logging in to my account for weeks now and they refuse to help me. They are useless and tells you to call the customer service line and wait 1 hour on the phone.
11.2020Alicia
I haven't visited here during covid because they've been close,but i finally went on Sept 2nd to deposit 600 cash.the teller apparently deposit my money in someone else's account. They have been close for the labour day holiday and weekend so i am unable to go to the store in person..over the phone customer service cannot help.an inquiry is filed and will take 10 days.i am very very very disappointed in the way this is handled. I have 5 accounts. Will be moving everything from them...very angry and upset!!!!!
11.2020Alex
Excellent branch and amazing customer service. Artem was very helpful, courteous and professional in helping me open a new account. He is very knowledgeable about all TD products, and recommended me the ones that suit my needs the best. I will definitely send my friends and family members to this branch.
11.2019Aiya
First time I had awful customer service in this location. The clerks name is Nick. He threw my card that my card flipped two times on the table. I was nice to him at first time just wanted to deposit my check but had very bad experience. I don’t know what the hell happened to him but it wasn’t professional.
11.2019P
The teller wanted me to show him my drivers license and then he forgot to give it back to me. I came back few days later and he tells me they had to shred it since they dont keep personal information from customers. He claims he called me to inform me about the lost card but i dont have any missed phone calls or messages on my phone (we checked to make sure they have my current phone number)). And the worst part is that the way i found out about the missing license is when police stopped during a routine check.up.
11.2018