self storage facility
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Copper Safe Storage in Mebane (479 Compass Dr, NC 27302)
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Do you want clean, safe, and convenient storage options? Are you looking for boat, RV, or work vehicle storage? Do you want to rent and pay from your phone without being bothered by a manager? You deserve the best, and so do your personal and business items. ModBox Storage is the right place for you! We offer convenient ways to rent, pay, and store your belongings or vehicles in one of our secure access facilities. Visit our locations page to find a ModBox Storage near you!
Copper Safe Storage is located in Mebane (North Carolina state) on the street of 479 Compass Dr. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1919-964-1660. You can get more information from their website: https://modboxstorage.com/self-storage/mebane-nc-273022?utm_source=local&utm_medium=organic&utm_campaign=yext. The coordinates that you can use in navigation applications to get to find Copper Safe Storage quickly are 36.065729, -79.302578. Scroll down to find out opening hours, reviews and other important information about Copper Safe Storage.
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Accessibility
- Wheelchair-accessible entrance
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Steve
While the overall appearance is now nice, the price constantly changes. Our rate has increased 45% in the last 6 months... and that was after the the "promotional rate" had ended. Price was raised to help pay for construction, now price is being raised because it's supposedly nicer... but it looks the same. There were days when the building was basically inaccessible without having your belongings covered in construction debris, but tenants were patient. Access codes and process changed, no one was notified. The experience was far better under previous management. Edit: After calling and discussing and conferring with a senior manager, the consensus was that there is no clear cut reason for rate increases. They simply do them when the owner states. Now that my rate increase has officially hit, I've gone from $65mo to $94mo in a 6mo window. I was told there's nothing they can do or time frame they can commit to my current rate.
07.2022ecayn1
Ever since this facility has changed hands, it's been the worst. Do not come to this facility if you're expecting what you pay for. This is supposed to be an upscale facility, however, there is no one on site for any issues and communication is horrible. They've increased their prices and you certainly are not getting what you pay for. I guarantee you a lot of these reviews are based on isolated incidents or before the acquisition, but I can tell you for certain every time I come to this facility to use my storage, there is always some issue going on for the past 4 months- again ever since they changed hands. There are plenty of other facilities where you can get your money's worth and have better customer service.
06.2022Earle
I’ve been storing at this facility since before it was Copper Safe. At the time it was Compass Pointe so I’ve been there for a few years. Recently, I have had to entrust my niece to take care of my stuff in the unit while I managed the care of my father, who was four hours away. Two days ago, She was having trouble getting into the facility (the door code was suddenly no longer working) and called me, since there was no one there on site. I called the number and spoke to an agent who verified that the code still should work and didn’t know why it wasn’t working. In order to avoid further problems, he put her on a note as an “Authorized user list” for my unit, so that she could call the next day (when she was returning) and have someone open the door, since I was not in town and she needed items in there. The next day, she still had problems and called for help and whomever answered the phone told her that there was no such thing as an Authorized User List and was apparently very rude. I called right after that to get to the bottom of it because you can’t say one thing one day, and then it’s no longer valid the next. (This is why this review is only four stars) I got Sherritaeria….. she was patient and polite and listened to me vent. Once she heard the whole story, she got to the bottom of the situation. She was able to verify that my niece was indeed on a note on my account. She explained that one of the first things that they are trained to do is to check the notes on a customer’s account. But she skillfully diffused my anger and quickly verified everything, and gave me some options for the next day, when I was going to show up the location to physically see for myself what was happening to the door. (A four hour trip from where I was at the time). She handled everything beautifully and with exceptional skill. I thanked her for her skills as a customer service rep. The next day, my code worked……and I have a hunch it’s because Sherritaeria took care of making sure someone checked to see why the door wasn’t working. Thanks a million Sherritaeria, for giving me faith in that CS reps still want to take care of customers and not just have a job. And then for making sure I could get to my stuff.
04.2022Commander-RR
Right off the bat Haleigh at this location was very kind, helpful, and took the time to show me everything including walking me to my new storage unit so I didn't get lost in there. Now that's customer service! Plus the place is modern, well lit, squeaky clean, and very secure. I knew no one here prior to me renting a storage unit nor was I paid in any way for this review. Its just a high quality storage place.
11.2021Joan
When we needed a second storage unit, Haleigh tried and succeeded to get us one as close to the first. As we were navigating between floors, Haleigh programmed both fobs to access the elevators for both floors! Haleigh made a difficult, stressful transition that much simpler! When we thanked her for all of her assistance, she humbly stated that it was her job! Job well done, Haleigh! We were very impressed with the cleanliness and abundance of carts available too!
11.2021Robin
Everyone was very Friendly. This was the first climate controlled storage unit I ever used. I will never go back to a regular storage unit. My items stayed dry, clean, and smelled good after many months in storage, while I was trying to find a new home
11.2021Michael
I visited your store in Mebane almost two weeks ago, was greated by Melinda who proceeded to show me around, answer my questions and reserved my unit until I could get back at a later date. I received a courtesy call from Charlotte (the Manager) days later confirming my desired unit. Upon arrival i was greated with the same cordiality and the contracting for my unit was professional and efficient. Everything about my experience with the personnel and the cleanliness of the entire facility was impeccable. Sincerely, Michael Keaton, Senior Pastor FREEDOM BAPTIST CHURCH
11.2020Jim
Absolute fantastic experience. Staff was extremely helpful, pleasant to talk to, the rates were good and they answered every question I had. I love the fact that they only charge you for the time you actually need the unit, no minimum monthly requirements or long contracts. The storage area and hallways were spotless, very well lite and their are security cameras everywhere. Looking forward to doing a lot of business with them in the future.
11.2019noelia
The management team at this location is AMAZING!!! They are kind and informative. We had a major project that required additional units at the last minute. The GM, Terrance helped me quickly and even replaced a defective lock without hesitation. I have to admit we caused them some annoyance with the amount of trash we accumulated and they were still willing to work with us. Both the GM and assistant manager at this location are awesome. The facility is clean and well maintained!!!
11.2019Kevin
This place is AWESOME. We live in the Midwest and my daughter attends nearby Elon University. We used a storage unit to house things for her and some friends over the summer. I can't recommend it highly enough. The facility is brand new, super-clean and well-lighted, and highly secure. Staff are friendly and professional. They even let my daughter and her friends use their truck for transport, which was super-helpful.
11.2019