hat shop
Closed Now
Lids in Dallas (1030 NorthPark Ctr SP2E2, #22BB, TX 75225)
About:
Chain specializing in licensed team hats, logo apparel & other sports merchandise.
Lids is located in Dallas (Texas state) on the street of 1030 NorthPark Ctr SP2E2, #22BB. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1214-470-7979. You can get more information from their website: https://www.lids.com/store/lids-northpark-center/sd-72648113+z-812586-250750102?_s=bm-LIDS-RETAIL-GMB. The coordinates that you can use in navigation applications to get to find Lids quickly are 32.869219, -96.774390. Scroll down to find out opening hours, reviews and other important information about Lids.
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Available amenities
Payments
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
Service options
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Angie
I went in to get 2 hats custom stitch. The associate Church Man wrote up my order he was awesome. He told me to come back in hour. Went and walked around returned in an hour. Another associate gave me my order one of the hats was not correct. I told him it was incorrect we looked at the ticket and he stitched it wrong. He said it looks good and I said this isn't what I wanted. I asked him if he he could redo the hat. He said come back tomorrow. I asked for a refund and left. He lost a customer. Came to Lids in Firewheel and the associate Ivan was professional and took care of me. Poor Service at North Park
08.2022Jonathan
Shout out to this lids location. They messed up on a printed hat and fixed it without any hassle or stress. Nice to see that some places still care about customer service. At the end of the day I even ended up purchasing the hat that was printed incorrectly.
08.2022Divesh
Worst customer service..... manager or owner is rude and racist. I have being to Lids in Allen mall and other malls those ppl are super nice. I would recommend don't go to the LIDS in NorthPark mall
05.2022jimmyz
Been trying to contact this store for a few questions...all day calling this location..not one time Anyone answer the phone...is this normal??
04.2022Katerina
The employees at the Lids northpark center location were probably the friendliest, enthusiastic bunch of guys i've ever come across. I watched as they made every single customer feel welcomed in their store. Great job!!!
12.2021Ethan
Great staff, very welcoming and friendly. Great sense of humor and make you feel at home! Lots of choices of hats as well
12.2021Jackie
The Lids Northpark team is amazing! They took such good care of my custom project. I so appreciate them!
12.2021Martin
I wasn't that happy because when I went today I saw a hat I really loved on the sale rack and one nice employee said that all hats were the $10 sale but then the other guy checked me out and said no it's 10 plus 15 for an embroidery that was already on it. Like I understand paying for a hat that I want personally embroidered but I don't believe in paying extra for something that was already there that I never had any clue or say. If an employee takes the time to embroider a hat while they may be bored doesn't mean we should pay for their bored time on the job. And if the hat was sent to the store with the embroidery then why do I have to pay extra. I never asked for a personalization. I just wanted a hat I really liked. I feel the employee wanted the hat cuz he made a remark that he just put them out. So why have it on the clearance rack put on regular display or do I have to pay for the NBA embroidery too. No I don't because it's part of the hat. This really does bother me as a customer. The hat had red pen marking the prices and everything. And the employees name on the ticket is Gustavo. I hope this is the correct guy because I wouldnt go to this employee for any help. FYI the other guy was nice and shocked as well to what had happened. He was even questioning why. I really wish I could have gotten my Mavs hat. Oh well I guess another store or another time but definitely elsewhere where it isn't false advertising
12.2020Aaron
Asked young man for a specific size in two colors, ready to buy. Instead of helping to get the hats I needed he pointed to a rack and continues his non work related conversation. I left the store without buying. I guess two hats weren't worth his time to asist.
12.2019Lauren
On June 7th i went into the North Park Lids location and purchased a 47 brand hat that cost $21.99 and got $25.00 worth of embroidery done on the hat. So the stitching cost more than the hat itself but I was happy to pay it because I took a lot of time to design a special hat for my husband as a fathers day gift... a personalized hat for 47 dollars . I worked one on one with the store Manager, Dallas. On June 14th (A FULL WEEK LATER and the friday before FATHERS DAY), I went back to the North Park location to pick up my order. No one could locate the order. The manager Dallas claimed he made the order, but the person working at the store when I went in said it was not there and no one knew where it was. So now it is 1 day before fathers day and I do not have the personalized gift I had made for my husband. The only option they gave me was to give me my money back which is absolutely unfortunate because I DONT want my money back I WANT what I ordered. Complete and utter disappointment.
12.2019