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AT&T Store in Houston (5514 Weslayan St Unit 16, TX 77005)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Houston (Texas state) on the street of 5514 Weslayan St Unit 16. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17138507906. You can get more information from their website: https://www.att.com/stores/texas/houston/191027?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 29.723169, -95.442155. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Payments
- Debit cards
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Rhianna
Do not trust the sales reps at this location. Sales rep deactivated my sim card and replaced it with one that is not compatible with my phone, told me my only option was to purchase a new phone, and asked me to do him a favor and sign up for at&t fiber while I was there. I called customer service and they were able to send me a new sim card that was compatible with my phone. The rep just wanted commission.
08.2022Me
Another ATT shop sent me here to solve my issue, that manager needs to approve it. But here the manager was not there; I asked when the manager would be available - the employers did not know !!! - "Maybe weekend?. I got advised to call the customer service - but customer service send me to the ATT shop. My issue is still not solved.
08.2022Scott
Trash company with no regard to customer service for captive fiber buildings. "What, your internet hasn't worked for 10+ days? Our backoffice is 'working on it.' Call you back never. Also, do you want to bundle your phone and cable too?"
07.2022Henry
Jorian, the service rep who helped me to purchase my new iPhone 13 Pro Max was excellent and very professional. He went above and beyond in answering all my questions and made me feel at ease and comfortable. I want to commend him for doing a great job in helping me. I love my new iPhone 13 Pro Max. I want to thank Jorian personally for a wonderful, topnotch experience there at the Wesleyan Store in Houston, Texas, and making me feel right at home.
06.2022diduric
Great experience here. Samantha was able to help me get everything I needed done to get a new phone and number switched over to AT&T. Even when hurdles came up, she figured it out in a timely manner. Ask for Sam!
04.2022Tyler
Thank you! This was a great experience Sam helped me out a lot. I had a lot of questions about my device as well as my service. This a very good store
02.2022Bridgiie
The men working here continually told me to call customer service to answer my questions, rather than just helping me themselves. They also told me to come back another day to finish my trade in because it would take them a while to help the couple who came in 20 minutes after I did. They also added an insurance plan with an additional monthly fee to my line without my knowledge, despite there already being a family insurance plan on the account.
12.2021Dani
Walked in frustrated. Left at ease, switched from Verizon best decision I’ve made, Walter helped me get everything transferred was fast, easy efficient and extremely nice and helpful. No questions asked quality staff and service.
12.2021Chris
Sam was really helpful. She greeted me promptly and friendly. My request was taken care of quickly and easily. I visited that store a few times and everyone was helpful.
11.2021Kevin
I had a huge mess when I preordered the new iPhone through the Apple store and UPS lost it. After spending over a week on the phone between Apple and AT&T customer service, Naomi was the only person who was able to assist me and get the issue resolved. Thank you Naomi!!
10.2021