cell phone store
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Verizon Authorized Retailer - GoWireless in Draper (58 E 12300 S A, UT 84020)
About:
Victra is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Verizon Authorized Retailer - GoWireless is located in Draper (Utah state) on the street of 58 E 12300 S A. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18016198078. You can get more information from their website: https://victra.com/stores/ut-draper?y_source=1_MzIyODQ1OC03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D. The coordinates that you can use in navigation applications to get to find Verizon Authorized Retailer - GoWireless quickly are 40.526297, -111.890028. Scroll down to find out opening hours, reviews and other important information about Verizon Authorized Retailer - GoWireless.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
- NFC mobile payments
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
Categories
Tags
FAQ
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Emily
We went to a corporate location first, and were added to a 1 hour wait line, but we saw this store was close by and went there instead. There was no wait, Rafael helped us immediately, was attentive to our needs, super personable, and we ended up getting everything we needed done and having a great time while at it! Thank you!
08.2022Emily
We went to a corporate location first, and were added to a 1 hour wait line, but we saw this store was close by and went there instead. There was no wait, Rafael helped us immediately, was attentive to our needs, super personable, and we ended up getting everything we needed done and having a great time while at it! Thank you!
08.2022Rachael
Friendly, detailed service. I’m pleased with my experience here.
08.2022Rachael
Friendly, detailed service. I’m pleased with my experience here.
08.2022Dustin
Updated: The manager of the store called me and tried to convince me that they are just trying to show customers the value of their accessories. But I asked him multiple times if they are required and he would never confirm or deny it. DO NOT go to this retailer. You will be way better off ordering online. They will make you buy all their accessories or they won’t sell you a phone. 150$ per phone worth of accessories. I got the same accessories for 69$ totally insane! Of course, they told me this after running my credit and almost done. Feels like false advertisement or predatory practices…. I can’t speak to the laws but I’m sure that was breaking one somewhere. Or to mention the guy was not knowledgeable about the trade-in process and I think I would have lost out on some of the rebates. I’m glad I walked out and ordered online. New phones will be here in. 2 days and my accessories from Amazon will be here before that. Never again!
07.2022Sean
Quick and efficient and got a solid deal on the phone. Staff a super helpful and polite.
07.2022Dustin
Updated: The manager of the store called me and tried to convince me that they are just trying to show customers the value of their accessories. But I asked him multiple times if they are required and he would never confirm or deny it. DO NOT go to this retailer. You will be way better off ordering online. They will make you buy all their accessories or they won’t sell you a phone. 150$ per phone worth of accessories. I got the same accessories for 69$ totally insane! Of course, they told me this after running my credit and almost done. Feels like false advertisement or predatory practices…. I can’t speak to the laws but I’m sure that was breaking one somewhere. Or to mention the guy was not knowledgeable about the trade-in process and I think I would have lost out on some of the rebates. I’m glad I walked out and ordered online. New phones will be here in. 2 days and my accessories from Amazon will be here before that. Never again!
07.2022Sean
Quick and efficient and got a solid deal on the phone. Staff a super helpful and polite.
07.2022Lisa
Dean was amazingly knowledgeable and looked out for my best interests. He patiently explained all of my options in detail and worked quickly to be sensitive with my time.
06.2022Lisa
Dean was amazingly knowledgeable and looked out for my best interests. He patiently explained all of my options in detail and worked quickly to be sensitive with my time.
06.2022Colton
This Verizon has the potential to be an amazing indirect store but they have a few things they need to work on. First thing is the employees need to be better educated on the deals and promotions. I almost lost $200 on a deal and they almost lost my buddy $250 on an insurance claim that didn’t need to be done. Second, they need to be better at completing all transactions before leaving for the day. We gave about $195 to pay off an installment and had to come back in 3 days later because they didn’t do the transaction on Verizon’s network. Finally they need to work on communication between the employees and customers. If one of your employees makes a mistake, don’t shift your attitude towards the customer, find the problem and create a solution.
05.2022Colton
This Verizon has the potential to be an amazing indirect store but they have a few things they need to work on. First thing is the employees need to be better educated on the deals and promotions. I almost lost $200 on a deal and they almost lost my buddy $250 on an insurance claim that didn’t need to be done. Second, they need to be better at completing all transactions before leaving for the day. We gave about $195 to pay off an installment and had to come back in 3 days later because they didn’t do the transaction on Verizon’s network. Finally they need to work on communication between the employees and customers. If one of your employees makes a mistake, don’t shift your attitude towards the customer, find the problem and create a solution.
05.2022Leanna
This was by far the best experience I've ever had purchasing a new phone. Ryan went above and beyond to help me.
02.2022Bruce
Ryan was so helpful with helping me figure out my phone. I can't be more thankful for his helpfulness and patience.
02.2022Leanna
This was by far the best experience I've ever had purchasing a new phone. Ryan went above and beyond to help me.
02.2022Bruce
Ryan was so helpful with helping me figure out my phone. I can't be more thankful for his helpfulness and patience.
02.2022Marissa
Ryan is AMAZING! He came in on his day off to give my mom and I our new phones and was so patient! i appreciate everything he did for us and he deserved a shout out!!
01.2022Marissa
Ryan is AMAZING! He came in on his day off to give my mom and I our new phones and was so patient! i appreciate everything he did for us and he deserved a shout out!!
01.2022Tracy
This place is terrible. The day we bought the phones, we felt like things were great. The manager Dean sold us two phones back in November. He told us about the rebates we would receive per phone. My husband is military and we were supposed to get a Veterans Day discount for each phone, plus credits for each of the phones we traded in. When our bill came everything was all wrong. He told us he would fix it, but never did. He did some weird thing where he only charged us for my husband’s phone, without any discounts and didn’t even register that we had bought my phone. He also told us he was throwing in a free wireless charger. But actually charged us for it. My husband and I each spent many hours on the phone with Verizon trying to sort the whole mess out. Verizon did their best to get things arranged to have a similar discount as what was promised, but in the end we ended up paying more than what we were presented by Dean at this location. Just when I had finally put that behind me, another issue arises. He sold me a lifetime screen protector replacement for $40 at the time we purchased the new phones. When I went in to get my screen protector replacement, I was told that the $40 was only for the one protector I had put on at the time of purchase. I’ve never experienced so many lies from a retailer, or such terrible customer service. After reading all the reviews of others who have had similar experiences, I can’t believe Verizon allows them to be an authorized retailer. I will be reaching out to Verizon directly…again. And will make sure I never come back to this location again, after being lied to over and over.
08.2021Tracy
This place is terrible. The day we bought the phones, we felt like things were great. The manager Dean sold us two phones back in November. He told us about the rebates we would receive per phone. My husband is military and we were supposed to get a Veterans Day discount for each phone, plus credits for each of the phones we traded in. When our bill came everything was all wrong. He told us he would fix it, but never did. He did some weird thing where he only charged us for my husband’s phone, without any discounts and didn’t even register that we had bought my phone. He also told us he was throwing in a free wireless charger. But actually charged us for it. My husband and I each spent many hours on the phone with Verizon trying to sort the whole mess out. Verizon did their best to get things arranged to have a similar discount as what was promised, but in the end we ended up paying more than what we were presented by Dean at this location. Just when I had finally put that behind me, another issue arises. He sold me a lifetime screen protector replacement for $40 at the time we purchased the new phones. When I went in to get my screen protector replacement, I was told that the $40 was only for the one protector I had put on at the time of purchase. I’ve never experienced so many lies from a retailer, or such terrible customer service. After reading all the reviews of others who have had similar experiences, I can’t believe Verizon allows them to be an authorized retailer. I will be reaching out to Verizon directly…again. And will make sure I never come back to this location again, after being lied to over and over.
08.2021