cell phone store
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AT&T Store in Orem (1620 N State St, UT 84057)
About:
Retailer providing wireless plans & a range of phones, devices & accessories.
AT&T Store is located in Orem (Utah state) on the street of 1620 N State St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1801-802-9000. You can get more information from their website: https://www.att.com/stores/utah/orem/83886?source=E-g2s10000000000X&wtExtndSource=stores. The coordinates that you can use in navigation applications to get to find AT&T Store quickly are 40.326824, -111.707347. Scroll down to find out opening hours, reviews and other important information about AT&T Store.
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Available amenities
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Unavailable amenities
Service options
- Delivery
David
We came in with one idea and walked out with a much better solution. Kudos to Tyler for his much appreciated help!
11.2022Patrick
I came yesterday 36 minutes before they are suppose to close and they were already closed with no one in sight. I came this morning when they are suppose to be open. Yet again no one in sight. We are all busy but at least I show up to work on time and leave on time.
10.2022Jason
I cannot overstate the positive experience I had here. A courteous, attentive, and EFFICIENT salesperson helped us. We were in and out with a new phone activated and ready to use in less than 15 minutes. That is about 1.5-2 hours faster than all previous experiences doing exactly the same transaction. Kudos to this employee who helped us.
09.2022bill
We lost area coverage from what we had with Verizon, the Add said give us your old Samsung phone any condition you will receive a new Samsung. We gave 5. Only credit for 2. Billed us for 3. What a lies. Never again going with AT and T.
09.2022Amanda
I never had good service with at&t until I came here, I’m so lost with technology and smart phones and the girl working her name is Hailey and she was just the best. She was so informative and made sure I understood everything before I signed anything. Helped me find the best deals and im so beyond grateful for her help.
05.2022Hunter
I loved going to this store. Rebekah was the nicest person to work with and was Super helpful and professional. If you go to this store, I'd definitely recommend working with Rebekah. Or if she's not there, then I'd recommend working with her boss Hailey, since she's also very helpful and professional.
05.2022Michelle
I recently visited this store looking to upgrade my android. The store manager Hailey was great! She helped me to find exactly what I needed and was very patient in doing so! I will definitely be returning to this specific store in the future!
05.2022Nikki
Great store to work with! Decided to change from Android to iPhone. Hailey went above and beyond helping me with the purchase of my new phone.
05.2022Slayter
Was sick and tired of my cell provider, and was not at all happy with my phone. I came in, and Hailey was super nice and so helpful! I ended up saving money getting a new phone and getting on their unlimited plan. Great people, great service! Will definitely come back here if I ever have any issues!
03.2022Cody
This store is a fine store. However, two employees named Sabrina and Hailey are the only reason for this scathing review. If you go to this store and either of them are there, leave and go somewhere else! I want to be clear that the store itself is great and the managers/assistant managers are kind, knowledgeable, and helpful. I wish I could give a review for specific employees, though I doubt Sabrina’s and Hailey’s reading levels are high enough to understand this review anyway. So, I had the iPhone 8 and went into the store asking about any trade-in deals they had. Hailey told me AT&T can offer $800 off the new iPhone 13, which was being sold for $800, so if I pay sales tax, the phone is free. They set me up with an account and told me my new phone was on its way in the mail. The phone didn’t arrive in the allotted time so I went back in, just for Hailey and Sabrina both to say “we can’t do anything. Call our customer service number”. I called customer service and, after being on hold for a while, they were able to solve my problem pretty quickly. My phone finally arrives, so I go back to the store to trade in my 8. I handed it to them and Sabrina says, “we can’t take this. The back glass is cracked.” I was very frustrated because the crack was obvious. It was a huge, spider-web-looking series of cracks on the back glass of the phone. You can’t miss it. They said to take it to a phone repair store. Once I bring it back fixed, they can take it. So I get it fixed for $100. When I got there today, the regional manager is there (because Hailey and Sabrina apparently didn’t show up for their scheduled shift.) The manager tells me AT&T never had any kind of promotion like the one I was told. The most I can get would be $350 off for trade-in. If had known that, I would not have chosen the new iPhone 13! The incompetence between Hailey and Sabrina is so baffling, I’m surprised they haven’t been fired yet.
11.2021