Metro by T-Mobile in Dumfries (17997 Dumfries Shopping Plaza, VA 22026)
About:
Wireless provider supplying phones, tablets & accessories, plus cell phone & device data plans.
Metro by T-Mobile is located in Dumfries (Virginia state) on the street of 17997 Dumfries Shopping Plaza. If you want to ask about something we recommend contacting this place by phone. The Phone number is +15719310069. You can get more information from their website: https://www.metrobyt-mobile.com/storelocator?utm_source=google&utm_medium=lastmile&utm_campaign=10214382. The coordinates that you can use in navigation applications to get to find Metro by T-Mobile quickly are 38.561757, -77.328113. Scroll down to find out opening hours, reviews and other important information about Metro by T-Mobile.
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Available amenities
Crowd
- LGBTQ+ friendly
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Repair services
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- In-store shopping
Unavailable amenities
Service options
- Delivery
Eyron
Great experience ! this team is very helpful 😎
04.2022Eyron
Great experience ! this team is very helpful 😎
04.2022Eyron
Great experience ! this team is very helpful 😎
04.2022Mason
I had an amazing experience at this location especially. Jennifer was able to help me choose the best fit phone for my needs, even when I didn’t know which phone to choose. With all the options for phones, lines, accessories, etc. It felt almost impossible to make a decision but she was able to guide me in the right direction and help me make the decision that left me very satisfied.
08.2021Massamien
Omg you will not believe how amazing these people are . YIRA is an amazing person very professional she did everything in her power to make sure that i got the best phone for my budget and it was the greatest deal i have ever gotten fom metro . What a great effort she put in to making sure i dont go a day without a phone . i can't thank you guys enough 😊
08.2021Nathaniel
Yira is the best sales associate you have here in Dumfries. She deserves a promotion. Also Karla is outstanding as should be on her way to a promotion also. Yira ahould be running her own store actually.
08.2021Mason
I had an amazing experience at this location especially. Jennifer was able to help me choose the best fit phone for my needs, even when I didn’t know which phone to choose. With all the options for phones, lines, accessories, etc. It felt almost impossible to make a decision but she was able to guide me in the right direction and help me make the decision that left me very satisfied.
08.2021Hind
Excellent customer service by yira. Very knowledgeable of the product and plans.thank you
08.2021Massamien
Omg you will not believe how amazing these people are . YIRA is an amazing person very professional she did everything in her power to make sure that i got the best phone for my budget and it was the greatest deal i have ever gotten fom metro . What a great effort she put in to making sure i dont go a day without a phone . i can't thank you guys enough 😊
08.2021Mason
I had an amazing experience at this location especially. Jennifer was able to help me choose the best fit phone for my needs, even when I didn’t know which phone to choose. With all the options for phones, lines, accessories, etc. It felt almost impossible to make a decision but she was able to guide me in the right direction and help me make the decision that left me very satisfied.
08.2021Nathaniel
Yira is the best sales associate you have here in Dumfries. She deserves a promotion. Also Karla is outstanding as should be on her way to a promotion also. Yira ahould be running her own store actually.
08.2021Massamien
Omg you will not believe how amazing these people are . YIRA is an amazing person very professional she did everything in her power to make sure that i got the best phone for my budget and it was the greatest deal i have ever gotten fom metro . What a great effort she put in to making sure i dont go a day without a phone . i can't thank you guys enough 😊
08.2021Nathaniel
Yira is the best sales associate you have here in Dumfries. She deserves a promotion. Also Karla is outstanding as should be on her way to a promotion also. Yira ahould be running her own store actually.
08.2021Hind
Excellent customer service by yira. Very knowledgeable of the product and plans.thank you
08.2021Hind
Excellent customer service by yira. Very knowledgeable of the product and plans.thank you
08.2021Todd
Went into the store today to just look around was greated as soon as I walk in by a very charming smile. Alondra spent time helping me pick a phone out and didn't pressure me to buy, she was very patient with me for I had a lot of questions to ask I explained to her that I needed to do my research but I would be back to purchase a phone because of the professional experience she offered after about 4 hours of doing research I returned back to the store greeted by that same smile again and 😁the process of buying the phone... she had already set up the phone case screen protector headphones and etcetera that I had been looking at previously the whole transaction was done in less than 20 minutes wow I couldn't believe it Top Notch service in a speedy fashion if I could give this place 10 Stars I would great job Alondra and thank you for your time patience and great attitude I will be telling all my friends and family about the experience I had in the store and will be referring them for their purchases customer service like this is very rare and I am in the customer service business as well as a manager for 9 years customer service reps like that are the ones you want to keep around for years to come thank you so much for the great service and I love my new phone!!
08.2020Todd
Went into the store today to just look around was greated as soon as I walk in by a very charming smile. Alondra spent time helping me pick a phone out and didn't pressure me to buy, she was very patient with me for I had a lot of questions to ask I explained to her that I needed to do my research but I would be back to purchase a phone because of the professional experience she offered after about 4 hours of doing research I returned back to the store greeted by that same smile again and 😁the process of buying the phone... she had already set up the phone case screen protector headphones and etcetera that I had been looking at previously the whole transaction was done in less than 20 minutes wow I couldn't believe it Top Notch service in a speedy fashion if I could give this place 10 Stars I would great job Alondra and thank you for your time patience and great attitude I will be telling all my friends and family about the experience I had in the store and will be referring them for their purchases customer service like this is very rare and I am in the customer service business as well as a manager for 9 years customer service reps like that are the ones you want to keep around for years to come thank you so much for the great service and I love my new phone!!
08.2020Todd
Went into the store today to just look around was greated as soon as I walk in by a very charming smile. Alondra spent time helping me pick a phone out and didn't pressure me to buy, she was very patient with me for I had a lot of questions to ask I explained to her that I needed to do my research but I would be back to purchase a phone because of the professional experience she offered after about 4 hours of doing research I returned back to the store greeted by that same smile again and 😁the process of buying the phone... she had already set up the phone case screen protector headphones and etcetera that I had been looking at previously the whole transaction was done in less than 20 minutes wow I couldn't believe it Top Notch service in a speedy fashion if I could give this place 10 Stars I would great job Alondra and thank you for your time patience and great attitude I will be telling all my friends and family about the experience I had in the store and will be referring them for their purchases customer service like this is very rare and I am in the customer service business as well as a manager for 9 years customer service reps like that are the ones you want to keep around for years to come thank you so much for the great service and I love my new phone!!
08.2020A.J
CHECK YOUR RECEIPT BECAUSE THEY WILL PUT EXTRA ACCESSORIES!! I purchase a phone from this location in Dumfries, Sagario explained to me about the finance and never mentioned that I had to pay the double for the stupid phone! And on top of that, I checked the receipt and put many accessories that I did not purchased. I am not pleased with this location. Bad management with big attitudes.
08.2018A.J
CHECK YOUR RECEIPT BECAUSE THEY WILL PUT EXTRA ACCESSORIES!! I purchase a phone from this location in Dumfries, Sagario explained to me about the finance and never mentioned that I had to pay the double for the stupid phone! And on top of that, I checked the receipt and put many accessories that I did not purchased. I am not pleased with this location. Bad management with big attitudes.
08.2018A.J
CHECK YOUR RECEIPT BECAUSE THEY WILL PUT EXTRA ACCESSORIES!! I purchase a phone from this location in Dumfries, Sagario explained to me about the finance and never mentioned that I had to pay the double for the stupid phone! And on top of that, I checked the receipt and put many accessories that I did not purchased. I am not pleased with this location. Bad management with big attitudes.
08.2018mark
Amazing customer service. The ladies there were very helpful and helped me get the right plan and phone for my family and I. I definitely recommend going to this store if you want good customer service.
08.2017chris
Perfect plans and deals on accessories. The girls there were very helpful and nice and gave the best deals for my family. It is nice to go a store and feel welcome.
08.2017mark
Amazing customer service. The ladies there were very helpful and helped me get the right plan and phone for my family and I. I definitely recommend going to this store if you want good customer service.
08.2017chris
Perfect plans and deals on accessories. The girls there were very helpful and nice and gave the best deals for my family. It is nice to go a store and feel welcome.
08.2017mark
Amazing customer service. The ladies there were very helpful and helped me get the right plan and phone for my family and I. I definitely recommend going to this store if you want good customer service.
08.2017chris
Perfect plans and deals on accessories. The girls there were very helpful and nice and gave the best deals for my family. It is nice to go a store and feel welcome.
08.2017J&J
Don't go in or call if you need help. Neither answer phone, so I DROVE in to store and she couldn't be bothered with helping. Also, I don't speak Spanish so she kept rolling her eyes while I was explaining the problem. I'm changing services, I'm so not happy with calling them or corporate. Seems the idiot who set up my account put a code on it. I have no idea what that is. So, I cannot access my own account!
08.2016J&J
Don't go in or call if you need help. Neither answer phone, so I DROVE in to store and she couldn't be bothered with helping. Also, I don't speak Spanish so she kept rolling her eyes while I was explaining the problem. I'm changing services, I'm so not happy with calling them or corporate. Seems the idiot who set up my account put a code on it. I have no idea what that is. So, I cannot access my own account!
08.2016J&J
Don't go in or call if you need help. Neither answer phone, so I DROVE in to store and she couldn't be bothered with helping. Also, I don't speak Spanish so she kept rolling her eyes while I was explaining the problem. I'm changing services, I'm so not happy with calling them or corporate. Seems the idiot who set up my account put a code on it. I have no idea what that is. So, I cannot access my own account!
08.2016