furniture store
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Aaron's in Woodbridge (13644 Jefferson Davis Hwy, VA 22191)
About:
Drop by our Aaron's® store located at 13644 JEFFERSON DAVIS HWY, WOODBRIDGE, VA, to shop the latest deals on name brand lease-to-own electronics, furniture, appliances, and more.
Aaron's is located in Woodbridge (Virginia state) on the street of 13644 Jefferson Davis Hwy. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17034903404. You can get more information from their website: https://locations.aarons.com/us/va/woodbridge/13644-jefferson-davis-hwy?y_source=1_MTUzNTMxNTQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D. The coordinates that you can use in navigation applications to get to find Aaron's quickly are 38.656063, -77.252678. Scroll down to find out opening hours, reviews and other important information about Aaron's.
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Available amenities
Payments
- Debit cards
Planning
- Quick visit
Offerings
- Assembly service
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
Bryon
These people don't care about customer service, they are unorganized unapologetic and unprofessional, avoid the store in Woodbridge va at all cost!!😔
04.2022Franklin
Bad service in this store they are supposed to open at 10:00 and they are opening later when you want to buy something they talk very angry . sorry i’m no recommended this store.
04.2022John
I recently got a PS5 from here and was told my payments would be 124$ a month (give or take a couple dollars) and was fine with that. I set it up so that they could take the money from my bank account each month. At the beginning of this month (December) i was charged 144$ and called the store to find out why the pruce went up. I was then told that i had the protection plan on and i told the guy i didnt want that. He then said that he would remove it but if kept it would go down the next month to 134$ or close to that after the one time charge for 144$. I agreed to that and he mentioned that they could also set my payments up to take the money out on the first payday of each month for me so i wouldnt have to worry about overdrafting if charged too soon. I agreed to that and we set it up for the first Wednesday of every new month. Well its now December 30th and i was charged yesterday for the second time this month. Since i purchased an engagement ring for my fiance i have a limited amount of money in my account until next Wednesday and them charging me twice this month has now put me in the negative with a 75$ fee as well as a fee for 50$ each day not paid for the maximum of 3 days. When I called the store today I explained everything to a really helpful young lady who worked there and she called the regional manager to try to fix things but was told all they could do was void my payment and recharge me next Wednesday. Thats not going to help my overdraft charge though being that its not instant. So now theres 225$ i have to pay because of THEIR mistakes and STILL have NO answer for why Im being charged MORE than I had agreed to. Some of the staff is really nice but some there shouldnt have a job. Do yourself a favor and go to Rent-a-Center and steer clear from this place. At least with them Ive not once had a problem in the tons of times dealing with them!
01.2022Sarah
I had the absolute disservice of dealing with Shelton(Sheldon?) today. He was probably the rudest customer service “manager” or person in general I have ever been unfortunate enough to encounter. I truly hope he is never in a situation where he is struggling to make ends meet, you would’ve thought he gave me the furnture right out of his own home. He was very condescending & talked down on me to the point where I don’t want to deal with the store at all anymore & will be seeing if customer service can help me or maybe mediate for me. This store in general is less than understanding. I wonder what the guidelines to qualify for harassment in the state of Virginia are. They can have the stained furniture back. I hope Shelton is personally responsible for cleaning it since he is so desperate for it. He called me at work & let’s just say if I talked to customers the way he talked to me I wouldn’t have a job for him to call & he definitely wouldn’t be getting any money from me then because I wouldn’t have a job to make any at. Edited to say: I have read reviews below & I will already go ahead and send my email as requested of others so maybe Shelton can get the training he needs or even better maybe he can move along to somewhere else that needs his aggressive manner like a true collections agency & maybe he will fall behind on bills & companies will call & degrade him & tell him “I want you to say you can make the payment” when he asks what they want him to say.
11.2021Byron
Staff are rude actually let me specify management is rude and show no training In customer service. The lower level staff have better customer service than some of the superiors. After being laid off during the pandemic and not receiving any unemployment insurance yet they have threatened me with court in a harassing manner. I am a human being as they are I have since been laid off applying for numerous jobs it is hard out here times are not the same. I am still trying but they are some real jokes when it comes to decency and human respect.
09.2021Jennifer
thank you for my beautiful furniture! love it and Joe is the best! Have to edit: Furniture is nice, staff is rude and kept charging my card after my balance was paid in full, and then after I asked then to refund me, the new manager said, "what do you want me to do about it!" Got my $ back after proving i paid in full, but very bad customer service.
09.2021Ashley
I was paying over $1k extra for a bedroom set and couch that I found for half the price at a furniture store here at Aaron’s. Also their staff was unprofessional and rude because I had asked for a mattress that was on the floor to be told after it was ordered that they no longer were available. If something is discontinued then it shouldn’t be on the show floor.
09.2021Aminah
I haven't needed to rent in quite some time, but I had to share my experience. I highly recommend Aaron's when you need furniture and are unable to pay upfront. The quality of their merchandise is fantastic and their prices are way better than Rent A Center. The Customer Service gets an A+ from me. I rented 3-4 items in the past and paid them all off. I had one issue where I was late on a payment for a game system due to financial hardship and they totally worked with me. No harassment just good communication. The GM even gave me a generous discount on the final payment for being a good customer. If I ever need to rent again, Aarons will be the first and only people I call.
09.2020Ronald
Total rip off. Waited almost 30 minutes to get waited on with only nine other customer and 3-4 employees ignoring customers. Showed info about the product I was interested in with the price. Then they tried to charge me double the taxes required. Spent at least 30 minutes for the manager to try and find all the extra parts/pieces that went to the product which he never found. Told me he’d have to order those. Only made the purchase because my handicapped friend wanted it.
09.2020Danielle
This is regarding what happens to your credit...I had no issues with renting the laptop, I paid it off and my account was closed as it should have been, however, my credit report now shows a "remark" because payment history was not included on the paperwork from Aarons. Remarks can negatively effect your credit and some a positive effect. Credit companies want to see your payment history, thats how they determine whether your worthiness is up to their standards. I have been calling and leaving messages at the Aarons Headquarters location for over a year now, and no one has even attempted to contact me regarding my credit issue. This is not good for my credit report, as it is keeping my score from improving. If you are considering a rent to own item, I would make sure you discuss the credit protocol and make sure you understand and they understand that you want all payment history and account status reported on your account so that you do not negatively effect your future credit that could be very detrimental to living comfortably or not. Good Luck!
09.2016