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Xfinity Store by Comcast in Woodbridge (15101 Potomac Town Pl ste 115, VA 22191)
About:
At your Woodbridge, VA, 14521 Potomac Mills Road, Suite 24, Xfinity Store, you can subscribe to Xfinity Services including Mobile, Digital Cable TV, High Speed Internet, Home Phone and Home Security. You can also make a payment or pick up and exchange equipment
Xfinity Store by Comcast is located in Woodbridge (Virginia state) on the street of 15101 Potomac Town Pl ste 115. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17037898101. You can get more information from their website: https://www.xfinity.com/. The coordinates that you can use in navigation applications to get to find Xfinity Store by Comcast quickly are 38.628272, -77.287296. Scroll down to find out opening hours, reviews and other important information about Xfinity Store by Comcast.
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- Wheelchair-accessible entrance
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Purigraski
Que helped me quickly and with a positive attitude. He clearly made my satisfaction his top priority and that goes a long way when dealing with internet trouble. Que has my respect and I'll be returning and asking for him if I have any issues.
08.2022lance
Wowww courteous employees, with a nice customer service. Keep up the good work.
07.2022George
I had reached the end of my contract, and I went there looking for ways to tailor the services to my needs and spend less money. They kept telling me to call retention. There was little to nothing they could do for me in-store. I got annoyed and canceled my cable TV altogether. I've been giving this company my money for about 30 years; and I feel that I should NOT have to beg for a package discount over the phone. I would like to conduct business in-store or online; short and sweet with various options. There should be WAY more choices in their services than they are offering. It is oppressive the way this company and others are doing business these days. SICKENING, in my opinion.
06.2022Jacob
I had Xfinity services and cancelled early because I was moving back home where my family is already using their service. Not only was I charged an early cancellation fee, but I was told that I would get a refund if I was made the primary on the account where I was moving. It makes no sense to me that you should have to pay a penalty from using their service to moving and still using their service just under a different account.
05.2022Jason
Polite, friendly staff. Little to no wait time & excellent customer service.
05.2022Chrissy
I had a great experience at the Xfinity store in Potomac Town Center. Que was extremely welcoming and friendly. Give Que a raise and hire more people with this work ethic. 6 stars!
04.2022Jenna
Needed new iPhones and to leave AT&T. Made an appointment online to come to Xfinity store. Easy to do and next day was available. The representative was awesome and another representative helped out by putting the glass screen protector and case on for me while we finished up the account set up. So far my mobile service has been great.
01.2022Krl
The customer service is exceptional. But I was sad to learn that they had relocated from their previous site to one in Stonebridge. While notionally this is a nicer site, it is congested and not easy to get there between all the vehicle traffic and foot traffic. Worse, they don't have an internal phone number to converse with someone on site. Any attempts to call send you to the main 800 number. But back to my initial positive, the employees are personable and make it pleasant to be on site. They were ready to give information and answered every question I offered. That was most appreciated. Because of this, I might increase my business with them.
08.2021Jannie
First the personnel in this store location are Very Efficient, Patient, Extremely Helpful & Knowledgeable. Especially Customer Service Rep. "Kenerah is a 5+" In addition, She handled everything above & beyond what is usually normal. Helping w/equipment issues & fixing problems we had with the previous store personnel & fixing credits & errors that weren't done correctly! I also want to mention w/the new Xfi Gateway system- Our internet Services Now works on all 3 floors of our 3 story Town House, (w/No other equipment needed) To it's fullest capacity, w/no more Breaks or Disconnects in service!!😘 Also the New voice control remotes work wonderfully. Making doing absolutely everything that has to do w/our cable account services, Very Easy ro Navigate!! A+ 👌
08.2021Angela
Went in to pay a bill and they had a table set up with free goodies and raffle. The woman was a great help with questions about our service and bill as well as showing us newer phone/app features - which includes actual donload capabilities for phones, tablets etc hich is very cool when you have no wifi or dont want to use data as well as explaining xfinity vs Comcast. We had no idea that Comcast owns NBC as well as other major major companies. It was confusing when comcast changed to xfinity but the name comcast was still attached and she was more than happy to explain why - for others who are curious, Comcast is the main company which has a menu of other companies such as NBC and Xfinity cable service among many others. So the name change reflects one of the many services/companies comcast owns. Comcast owns Xfinity cable service and the name change was to avoid confusion as Comcast is a much larger conglomerate than imagined. It's funny going in just to pay a bill, end up asking questions, going through a short presentation of newer options for the raffle and did I say free goodies to boot? I also have to say that the Xfinity/Comcast rep for my former apt buildings was very active in our monthly activities, always doing raffles and giving away small gifts for everyone the same. While it would be nice to be able to be grandfathered into promo pricing, after switching once to Verizon cable after moving, we quickly cut the cable off as it was horrid and not useful, only junk channels. It was not only that the only channels we had were garbage but thebremote and menu were confusing and price for price xfinity far outweighs verizon which is actually more expensive even as a bundle if you want decent channels. The other employees were also super nice and helpful and it turned out to be a pleasant experience.
08.2017