auto parts store
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AutoZone Auto Parts in Woodbridge (12409 Cape Cod Ct, VA 22192)
About:
AutoZone Cape Code Court in Woodbridge, VA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Woodbridge, VA or call us at (703) 590-5370.
AutoZone Auto Parts is located in Woodbridge (Virginia state) on the street of 12409 Cape Cod Ct. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17035905370. You can get more information from their website: https://www.autozone.com/locations/va/woodbridge/12409-cape-cod-ct.html?cmpid=LOC:US:EN:AD:NL:1000000:GEN:4665. The coordinates that you can use in navigation applications to get to find AutoZone Auto Parts quickly are 38.684975, -77.315093. Scroll down to find out opening hours, reviews and other important information about AutoZone Auto Parts.
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Available amenities
Payments
- NFC mobile payments
Planning
- Quick visit
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- In-store pickup
- In-store shopping
Health and safety
- Safety dividers at checkout
Unavailable amenities
AutoZone Auto Parts doesn't have any unavailable amenities.Categories
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Christina
I purchased two items. When I went to the store they had a 3/8 drive but not the 3/8 socket I needed. I had to buy a pack of three hex sockets 1/2 inch and a 1/2 inch drive in order to use the sockets. I thought that is crazy and extremely pricey. I bought them and than went to Harbor Freight and their selection was plentiful in both 3/8 and 1/2 sockets. I liked the 1/2 drive which was higher in price than Harbor Freight so I decided to keep the 1/2 drive but return the 3 hex sockets since I got a whole set cheaper at Harbor Freight. I had the receipt in the jeep but I just ran in to return and the male at the counter told me they do not give refunds at Auto Zone #4665 Woodbridge VA and I told him I never heard of such a thing. He informed me that all Auto Zones have different return policies and this store does not return and their policy is posted on their door. I left and was angry and looked for my receipt which I found and checked the auto zone corporate policy and they return items with or without a receipt. It was never removed from the package and he gave me this song and dance of how they will give you a replacement item if the item you purchased is defective but if it is just a return without being used or unopened they do not return. So the policy of Auto Zone 4665 Woodbridge VA incompetent staff is a NO RETURNS ALLOWED AT STORE #4665 period. Well I will make note to never enter a Auto Zone again and will pass this information to friends and associates so they don't make the same mistake I made. I just want to be clear what this male customer service person told me at the counter...Auto Zone 4665 changed its return policy just recently and all products sold are customized items and all sales are final and not eligible for return whether you have a receipt or not. If it was never used, still in the package, never left their sales bag it does not matter...all sales are final and not eligible for return. The only way a return is if the product is defective and they will try to offer the same product as a replacement but if they have no replacement the sale is final. I asked him to check my phone number in the computer and he informed me they do not do that anymore and he showed me the blank screen when he put my phone number in. Good luck with this guy...people looked really disturbed when they heard this guy informing me about the policy change at this store.
07.2022Kurt
Light bulb I was looking for was totally out of stock so went to Advanced Auto where I had a choice of three different brands. Looked like a lot of other items were also out of stock, so I’m thinking poor inventory management.
07.2022Jerick
This location is loosing customer bad nasty costomer service the young lady very rude and treath me i rent a tools im keep back and fort. She told me she not gonna give me my money back from renting tool
07.2022Yanet
Bad customer service. Too many teens working here and act like they don’t wanna work or help anyone. My husband needed help and the guy didn’t even want get out from the cashier register. I Once took my battery here and said it was good battery and it will take 5 hours to charge.picked up my battery and it wouldn’t start. Took my battery to another auto zone on route one and they told me that the battery is not good and it only takes 45 mins. Don’t go to this auto zone if you wanna get your time wasted. I highly recommend to go to the one on route one they have the best customer service and helpful staff.
04.2022terrence
Great service and exceptional help especially from odally and q they were great I highly recommend for any auto needs
04.2022Jon
Went in for an exchange and the guy gave me a refund and I had to pay for the new items and be out the money until the refund processes. Very poor customer service, wouldn't exchange here again. Manager was right there and couldn't care less. Went back again and the person working was very helpful and friendly. But the stock of a lot of items was very low or completely out. Pretty frustrating.
03.2022Jeff
If you can easily replace a part on your car, you can find it here. You can almost always find a helpful employee if you have questions about what your looking for.
03.2022Grafle
Awesome & professional Customer service. The manager gabriel changed my air filter, battery, and headlight bulbs. After everything was done, he refused to accept my tip! Hard working fella and very caring. Will come back for all my car needs. 5/5
02.2022Donte
I had a great experience here Mr. Rafael M. was very knowledgeable about his job as well as my vehicle he saved me time and money. I highly recommend this store and his services.
01.2022dajsha
Rafael & Treki we’re very helpful when I went to see if I could get new windshield wipers because I thought mine were broke so Rafael offered to put the new ones on but realized they weren’t broke just put on wrong! So he ended up fixing them for me :)
01.2022