auto parts store
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Advance Auto Parts in Woodbridge (13938 Shoppers Best Way, VA 22192)
About:
Chain stocking a wide variety of automotive parts & accessories such as batteries & oil filters.
Advance Auto Parts is located in Woodbridge (Virginia state) on the street of 13938 Shoppers Best Way. If you want to ask about something we recommend contacting this place by phone. The Phone number is +17036800021. You can get more information from their website: https://stores.advanceautoparts.com/va/woodbridge/13938-shoppers-best-way?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap. The coordinates that you can use in navigation applications to get to find Advance Auto Parts quickly are 38.650034, -77.300934. Scroll down to find out opening hours, reviews and other important information about Advance Auto Parts.
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Available amenities
Crowd
- LGBTQ+ friendly
- Transgender safe space
Payments
- Cheques
- Debit cards
Planning
- Quick visit
Recycling
- Batteries
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Customers wear masks
- Staff wear masks
- Staff required to disinfect surfaces between visits
- Safety dividers at checkout
Unavailable amenities
Advance Auto Parts doesn't have any unavailable amenities.Categories
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FAQ
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Q's
If I could give them zero stars I would. No type of assistance at all, manager on duty just stood there and looked dumb founded. I came to get assistance on new battery that was installed by another advanced auto parts because it kept stalling randomly. So it stalled right in front of this particular Auto Parts so I figured hey could somebody come out and at least tell me why it keeps doing it or check to see if they installed it right? Which I thought was a fair assessment. After waiting to be acknowledged for several minutes I finally ask and was told to just go back to the store that installed it. Mind you they have FREE battery testing and installation and I would have even tipped or paid something just for some type of assistance. So instead of helping me or even coming to see what the issue was I was turned away and told to go else where??? And this was 2 older black gentleman, one which seemed to be the manager. Needless to say I had to pop my hood and rig it to start myself but those 2 men were completely useless.
07.2022Jessica
We came late but both of the employees, Manuel and Erick went above and beyond to help us. They were knowledgeable and patient. I appreciate all their help.
05.2022jay
I had a bad experience. 4 people on line waiting as the only visible counter person was busy with a customer. We could hear other employees talking and carrying out of sight and they could have helped the waiting people. Waited 20 minutes to purchase a bulb. Ridiculous.
05.2022Trisha
Lindsey was OUTSTANDING, she helped me make the correct decision in choosing the best battery. Very knowledgeable and helpful.
05.2022Krl
Since Shoppers grocery left this area, I think people forget that this auto jewel is here. And that is a tragedy. I was directed here by a car shop that didn't have what I needed. And guess what? They were right!!! Advance had what I needed and saved me the trip, time, and the cost of going to my dealership. I was able to get a battery for my key fob and they even changed it for me. So I was back and operational in minutes! The only negative was there was no readily available sanitizer upon entrance. Sigh. Every place can't be perfection. But with the time and cost savings, I will definitely go back (but I will just take my own sanitizer)!
02.2022Carlos
Went to this Advance Auto Parts today to buy a new battery for my vehicle and Eric provided me with great customer service, he showed me all my options and made it a quick and easy transaction, he even installed the new battery for me, I was in and out in less than 25 minutes. Big thanks to Eric, keep up the great work!
01.2022Zane
This is the second time I’ve had a great experience at this location within the last month. I had a really nice lady help me earlier, I think her name is Shiyana. I apologize if I spelled your name wrong but anyway she was very polite and extremely helpful. She helped me track down my receipt that was nearly impossible to find and then helped me get out of my dilemma. She’s was very professional and super awesome! Thank you so much for helping me. You all rock!
01.2022Z13181
Erick was a huge help yesterday. He was very professional and did a great job with customer service. Hopefully you’ll have more employees like this guy. Thanks again for helping me. I’ll be coming back if I ever need anything. Thank you
01.2022Connor
Every time I come here I get what I need without complaint and get treated well. Some places just try to get you in and out but they seem more sociable and personable at this location. This is the only Advance Auto I’ll be going to in Woodbridge!
12.2021Maury
Worst shopping experience. Do not get Leybi to help you, she has the worst attitude and will not try to help you. Her attitude made me want to throw up. Never coming back to this place.
08.2019