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Budget Car Rental in Wilmington (1740 Airport Blvd, NC 28405)

1.7 (30 reviews)

About:

Budget Car Rental Logo

Budget Car Rental Wilmington operates one of the world's best-known car rental brands. Budget is an industry leader in providing vehicle rental services to value-conscious travelers.


Budget Car Rental is located in Wilmington (North Carolina state) on the street of 1740 Airport Blvd. If you want to ask about something we recommend contacting this place by phone. The Phone number is +19107635646. You can get more information from their website: https://www.budget.com/en/locations/us/nc/wilmington/ilm. The coordinates that you can use in navigation applications to get to find Budget Car Rental quickly are 34.267120, -77.910250. Scroll down to find out opening hours, reviews and other important information about Budget Car Rental.

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Available amenities

Highlights

  • Discounts for military

Accessibility

  • Wheelchair-accessible entrance

Unavailable amenities

Budget Car Rental doesn't have any unavailable amenities.

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Reviews about Budget Car Rental - 30

Jazlyn

I wouldn’t recommend Budget to anyone. I rented a car for less than 3 hours. What was supposed to be $160 ended up being $197. Save your money. The return was confusing as well. The guy didn’t inform me that we were good to go after he scanned the car. He walked away. I had to go up to him to ask him if we were all set. He said yes and apologized, but regardless we were waiting on him.

08.2022

Jazlyn

I wouldn’t recommend Budget to anyone. I rented a car for less than 3 hours. What was supposed to be $160 ended up being $197. Save your money. The return was confusing as well. The guy didn’t inform me that we were good to go after he scanned the car. He walked away. I had to go up to him to ask him if we were all set. He said yes and apologized, but regardless we were waiting on him.

08.2022

Jazlyn

I wouldn’t recommend Budget to anyone. I rented a car for less than 3 hours. What was supposed to be $160 ended up being $197. Save your money. The return was confusing as well. The guy didn’t inform me that we were good to go after he scanned the car. He walked away. I had to go up to him to ask him if we were all set. He said yes and apologized, but regardless we were waiting on him.

08.2022

Tom

My nephews car had some issues and was not drivable. Budget made him wait for tow truck to pick up his first car, then he had to make his way back to the airport to get a different car. It cost him and his Dad a day of vacation.

07.2022

Olivia

I was over charged. I extended my reservation and was told it would be $92. I dropped off the car and was not given a final paper receipt. Once I got my emailed (non detailed) receipt, I’m the total was $110! I’m trying to contact customer service however I’ve been holding for 10 minutes already. Very disappointed.

07.2022

Tom

My nephews car had some issues and was not drivable. Budget made him wait for tow truck to pick up his first car, then he had to make his way back to the airport to get a different car. It cost him and his Dad a day of vacation.

07.2022

Tom

My nephews car had some issues and was not drivable. Budget made him wait for tow truck to pick up his first car, then he had to make his way back to the airport to get a different car. It cost him and his Dad a day of vacation.

07.2022

Olivia

I was over charged. I extended my reservation and was told it would be $92. I dropped off the car and was not given a final paper receipt. Once I got my emailed (non detailed) receipt, I’m the total was $110! I’m trying to contact customer service however I’ve been holding for 10 minutes already. Very disappointed.

07.2022

Olivia

I was over charged. I extended my reservation and was told it would be $92. I dropped off the car and was not given a final paper receipt. Once I got my emailed (non detailed) receipt, I’m the total was $110! I’m trying to contact customer service however I’ve been holding for 10 minutes already. Very disappointed.

07.2022

Michelle

I will be using Budget Car rental again!! The online reservation was very easy! I appreciated that I could do online checking; it made the morning pickup at the counter super fast. The customer service rep at the airport was friendly and helpful! Drop off was simple! Overall a great experience that allowed for me to make arrangements for a car quickly and efficiently! Much appreciated!

06.2022

Ted

They charged my card 300 dollars fraudulently. When returning to the Wilmington airport there were no budget parking spots left. I talked to the budget employee as well as hertz and they told me to put it in a different spot. Then charged me $300 for putting it in that spot that they told me. They took my paperwork and denied the interaction. When I called them they told me they can negotiate by giving me $100 back. This is completely inappropriate . I updated my credit card company to dispute

06.2022

nathan

Service counter person was pleasant , rental was smelly & dirty no attendant in the parking lot. Returned rental no attendant again no space to park the car. After unloaded my rental a Budget attendant pulls up saying I had to go move the rental where I parked on the grass in the over flow spot. Came inside to resolve my issue about the rental being smelly & dirty when the same Budget attendant told a customer oh its ok to park on the grass really!!!

06.2022

Jack

I picked up an SUV at Wilmington airport from Budget. I needed it Tuesday through Saturday. The cost was $770. I found it in the lot. The outside was filthy and there were papers scattered around on the inside of it. The front windshield had the word “tire” written in white on the upper left hand side and “tire mant” written on the side window. I found out quickly as I drove away what these meant. A message warning came on that said “maintenance tire”. I ignored it for my trip but it was always on my mind. Not sure why they’d rent knowing about an issue and knowing it hadn’t been cleaned. I guess it’s because they can charge exorbitant prices and people are willing to pay.

06.2022

Michelle

I will be using Budget Car rental again!! The online reservation was very easy! I appreciated that I could do online checking; it made the morning pickup at the counter super fast. The customer service rep at the airport was friendly and helpful! Drop off was simple! Overall a great experience that allowed for me to make arrangements for a car quickly and efficiently! Much appreciated!

06.2022

Ted

They charged my card 300 dollars fraudulently. When returning to the Wilmington airport there were no budget parking spots left. I talked to the budget employee as well as hertz and they told me to put it in a different spot. Then charged me $300 for putting it in that spot that they told me. They took my paperwork and denied the interaction. When I called them they told me they can negotiate by giving me $100 back. This is completely inappropriate . I updated my credit card company to dispute

06.2022

nathan

Service counter person was pleasant , rental was smelly & dirty no attendant in the parking lot. Returned rental no attendant again no space to park the car. After unloaded my rental a Budget attendant pulls up saying I had to go move the rental where I parked on the grass in the over flow spot. Came inside to resolve my issue about the rental being smelly & dirty when the same Budget attendant told a customer oh its ok to park on the grass really!!!

06.2022

Michelle

I will be using Budget Car rental again!! The online reservation was very easy! I appreciated that I could do online checking; it made the morning pickup at the counter super fast. The customer service rep at the airport was friendly and helpful! Drop off was simple! Overall a great experience that allowed for me to make arrangements for a car quickly and efficiently! Much appreciated!

06.2022

Ted

They charged my card 300 dollars fraudulently. When returning to the Wilmington airport there were no budget parking spots left. I talked to the budget employee as well as hertz and they told me to put it in a different spot. Then charged me $300 for putting it in that spot that they told me. They took my paperwork and denied the interaction. When I called them they told me they can negotiate by giving me $100 back. This is completely inappropriate . I updated my credit card company to dispute

06.2022

nathan

Service counter person was pleasant , rental was smelly & dirty no attendant in the parking lot. Returned rental no attendant again no space to park the car. After unloaded my rental a Budget attendant pulls up saying I had to go move the rental where I parked on the grass in the over flow spot. Came inside to resolve my issue about the rental being smelly & dirty when the same Budget attendant told a customer oh its ok to park on the grass really!!!

06.2022

Jack

I picked up an SUV at Wilmington airport from Budget. I needed it Tuesday through Saturday. The cost was $770. I found it in the lot. The outside was filthy and there were papers scattered around on the inside of it. The front windshield had the word “tire” written in white on the upper left hand side and “tire mant” written on the side window. I found out quickly as I drove away what these meant. A message warning came on that said “maintenance tire”. I ignored it for my trip but it was always on my mind. Not sure why they’d rent knowing about an issue and knowing it hadn’t been cleaned. I guess it’s because they can charge exorbitant prices and people are willing to pay.

06.2022

Jack

I picked up an SUV at Wilmington airport from Budget. I needed it Tuesday through Saturday. The cost was $770. I found it in the lot. The outside was filthy and there were papers scattered around on the inside of it. The front windshield had the word “tire” written in white on the upper left hand side and “tire mant” written on the side window. I found out quickly as I drove away what these meant. A message warning came on that said “maintenance tire”. I ignored it for my trip but it was always on my mind. Not sure why they’d rent knowing about an issue and knowing it hadn’t been cleaned. I guess it’s because they can charge exorbitant prices and people are willing to pay.

06.2022

Josh

They double book their cars and we had a 12 person van for a trip to Tampa and showed up and they said it had a safety recall we ended up having to get a different car and they barley gave us a discount. So I went to their other location and our van was there with people saying it was booked no recall. The absolute worst people in Wilmington. DO NOT BOOK WITH THEM. Save yourself the headache because you would think the employees have a 5th grade education when it comes to renting cars.

04.2022

Josh

They double book their cars and we had a 12 person van for a trip to Tampa and showed up and they said it had a safety recall we ended up having to get a different car and they barley gave us a discount. So I went to their other location and our van was there with people saying it was booked no recall. The absolute worst people in Wilmington. DO NOT BOOK WITH THEM. Save yourself the headache because you would think the employees have a 5th grade education when it comes to renting cars.

04.2022

Josh

They double book their cars and we had a 12 person van for a trip to Tampa and showed up and they said it had a safety recall we ended up having to get a different car and they barley gave us a discount. So I went to their other location and our van was there with people saying it was booked no recall. The absolute worst people in Wilmington. DO NOT BOOK WITH THEM. Save yourself the headache because you would think the employees have a 5th grade education when it comes to renting cars.

04.2022

Dominque

I don't want to give them even one star. Worst rental experience ever. I still have the vehicle but felt that I had to post a review now. They did not have my vehicle when I showed up, and the woman behind the counter was extremely unhelpful. When I asked about substituting a vehicle since they did not have my minivan, she claimed they did not have an SUV, but after I called customer care, an SUV magically materialized. It was dirty, and she could not even tell me how long it would take to clean it, nor did she tell me what space the vehicle was parked in, claiming she didn't know where it was, so I had to look for the tag number. Just ridiculous. I will never, ever, rent from this location again. Their customer service skills are non-existent.

03.2022

Dominque

I don't want to give them even one star. Worst rental experience ever. I still have the vehicle but felt that I had to post a review now. They did not have my vehicle when I showed up, and the woman behind the counter was extremely unhelpful. When I asked about substituting a vehicle since they did not have my minivan, she claimed they did not have an SUV, but after I called customer care, an SUV magically materialized. It was dirty, and she could not even tell me how long it would take to clean it, nor did she tell me what space the vehicle was parked in, claiming she didn't know where it was, so I had to look for the tag number. Just ridiculous. I will never, ever, rent from this location again. Their customer service skills are non-existent.

03.2022

Robert

Showed up before my reservation time and was told that no cars were available and that the wait would be about an hour. 4 hours later there were still no cars available, and the staff wasn’t apologetic. They don’t have a surplus of cars on hand, yet still let people make reservations in hope that they’ll actually get a car.

03.2022

Dominque

I don't want to give them even one star. Worst rental experience ever. I still have the vehicle but felt that I had to post a review now. They did not have my vehicle when I showed up, and the woman behind the counter was extremely unhelpful. When I asked about substituting a vehicle since they did not have my minivan, she claimed they did not have an SUV, but after I called customer care, an SUV magically materialized. It was dirty, and she could not even tell me how long it would take to clean it, nor did she tell me what space the vehicle was parked in, claiming she didn't know where it was, so I had to look for the tag number. Just ridiculous. I will never, ever, rent from this location again. Their customer service skills are non-existent.

03.2022

Robert

Showed up before my reservation time and was told that no cars were available and that the wait would be about an hour. 4 hours later there were still no cars available, and the staff wasn’t apologetic. They don’t have a surplus of cars on hand, yet still let people make reservations in hope that they’ll actually get a car.

03.2022

Robert

Showed up before my reservation time and was told that no cars were available and that the wait would be about an hour. 4 hours later there were still no cars available, and the staff wasn’t apologetic. They don’t have a surplus of cars on hand, yet still let people make reservations in hope that they’ll actually get a car.

03.2022

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Opening Hours:

Closed Now
  • Monday 8:00 AM - 12:00 AM
  • Tuesday 8:00 AM - 12:00 AM
  • Wednesday 8:00 AM - 12:00 AM
  • Thursday 8:00 AM - 12:00 AM
  • Friday 8:00 AM - 12:00 AM
  • Saturday 8:00 AM - 12:00 AM
  • Sunday 8:00 AM - 12:00 AM

Ratings:

  • google logo
    2.9
    Total votes: 134
    Votes distribution:
    1: 64
    2: 5
    3: 4
    4: 9
    5: 52

Location/Contacts:

Network:

  • Budget Car Rental Logo
    This place is part of the Budget Car Rental. This chain has places in other locations.
Place last updated at: 28-08-2022 19:01:06