office supply store
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Staples in Charleston (78 Folly Road Space B 9 Space B 9, SC 29407)
About:
Chain retailer offering brand-name electronics & print services, plus office supplies & furniture.
Staples is located in Charleston (South Carolina state) on the street of 78 Folly Road Space B 9 Space B 9. If you want to ask about something we recommend contacting this place by phone. The Phone number is +18434020955. You can get more information from their website: https://stores.staples.com/sc/charleston/78-folly-road-space-b-9?cmpid=st_ll_goo&cid=LS:RETAIL:G. The coordinates that you can use in navigation applications to get to find Staples quickly are 32.776238, -79.974979. Scroll down to find out opening hours, reviews and other important information about Staples.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
Planning
- Quick visit
Recycling
- Batteries
- amenities.recycling.has_recycling_ink_cartridges
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Health and safety
- Safety dividers at checkout
Deborah
This particular location is very aggressive trying to up sell a more expensive printer and calling out HP as substandard even though they carry several models. Also, they follow you around the store watching and pushing you to buy more items. When I got to the register I declined the additional warranty and another employee raised her voice across an aisle telling me I must purchase the warranty. I already said no and she started yelling at me that she is doing her job and I should listen.. I should have walked out and bought the same printer from Amazon. I will never go there again.
07.2022James
The customer service was exceptional. Mike in Print Services went above and beyond to accommodate us and helped us meet a very tight deadline. I highly recommend this staples location for your printing needs.
05.2022Matthew
I typically use Staples for printing, but this location was bad. The employees were not very courteous. I canceled the order due to delay. They asked me to call an 800 number for refund. Unfortunately, I waited 25 mins only for customer service to call the physical location. They should have known how to process the return according to the representative. I would recommend FedEx Office. My experience there was great and QUICK!
04.2022Grim
Wont be coming to this store again. Came into the store at 9:50am on 12-3-21. The lady with the shorter hair around her 40’s who gave me my order and no issue slamming my product on the counter. Very rude customer service. She really needs to know how to treat customers better
12.2021Deborah
Oct 15, 2021 - Location78 Folly Road Space B 9; Charleston, SC 29407 Really happy with my visit to this store. I wanted a booklet spiral bound, I had called to see if this service was offered and was told yes. I was also told that I would probably need to drop it off and return later unless I wanted to pay an up charge to wait. I was happy with the info. When I arrived, the guy took my booklet and immediately started the process. In 5 minutes he was back with the finished product and no up charge! He checked to be sure the product was done to my liking and I was out of there in no time. The worst part of the whole process was the parking lot, not sure why people around here are not able to drive in a coherent way. Luckily, I pay a lot of attention and was able to get in and out of the lit safely. I will definitely use the services of this Staples location again in the future.
10.2021Sarah
Mike at the print center was very helpful, patient and kind. He helped me figure something out and gave me his attention even though I could tell he was busy. I appreciate the good service. Thank you!
10.2021Mary
Great customer service. The Mt. Pleasant store called the Folly Rd store on my behalf to hold the HP replacement power cord I needed. I got there right at 8am and the staff member had my item waiting for me and even helped me set-up. I regret that I don't remember his name to acknowledge this personable, helpful and knowledgeable associate.
07.2021Paul
Got a great deal on a printer. The store was a bit jumbled up, but last Friday was Black Friday so I expect a bit of disarray after the most significant shopping weekend of the year. I asked for help with the printers and they had to find someone. The sale prices were not marked on the printers at the end of the aisle and I just wanted to make sure that I got the sale price. When the guy finally came out, he looked and acted like he had just woke up from a nap... or was perhaps stoned. He was knowledgeable, but very 'sleepy' and short with his answers. Not very friendly. I don't expect you to be my best friend but you should at least be cordial and enthusiastic about your job. If you're not, then you probably should look for a different job. The same guy rang me up but he was staring at his cell phone half the time. The transaction was complete and my receipt rolled out of the machine but I stood there until he finally acknowledg'd me and looked at me instead of his cell phone. I stood there for another few seconds until he actually said thank you and handed me the receipt... I think it took everything he had within him to do that. On the way out I noticed that the store had a help wanted sign in the window... hmm.
07.2020Austin
Used to do all of my printing business here. Last season this time of year Staples was willing to stand behind their service and the employees were willing to accommodate my needs providing a test print to ensure quality before I spent hundreds of dollars doing multiple high quality copies. Today I called in to make sure the print shop was even open. (Last night they weren't when I went in) my call was answered by an employee and when I began my inquiries I was met with a poor attitude and unhelpfulness the whole way through. It's disappointing that no effort was made to accommodate a past customer who is bringing lots of potential business.
07.2020Jon
The service was actually quite good, it is the product I am infuriated by. I bought a filing cabinet here (if you even want to call it that) for about $120. The particular one i was looking at was out of stock, so they knocked some cash off of the price and gave me the floor model. It worked completely fine in the store and at home when it was empty. However, once it had actual papers in it, the damn thing ceased to function in any respect of a filing cabinet. This is primarily because the glides they used for the drawers to go in and out were about the cheapest you could possible design. This in of itself would have been find except the cabinet was so cheaply made that it had no cross members to keep the shape from deforming ever so slightly, which made it so the glides came out of their track and it ceased to open or close completely after that point. I spent over a $100 on a cabinet that can't even perform its most basic functions of opening or closing. I suppose this is partially my fault for trying to buy a filing cabinet for a reasonable price, but why is an office supply store carrying this type of garbage in their stock. I basically wasted money on this because it pretty much refuses to open or close, and I had to buy a new filing cabinet now. I guess i should have spent more money to purchase a quality filing cabinet, but forgive me for thinking $200 for a 3 drawer filing cabinet seems incredibly excessive.
07.2019