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Walgreens in Fairfax (10320 Main St, VA 22030)
About:
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.
Walgreens is located in Fairfax (Virginia state) on the street of 10320 Main St. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1703-591-1025. You can get more information from their website: https://www.walgreens.com/locator/walgreens-10320+main+st-fairfax-va-22030/id=10712. The coordinates that you can use in navigation applications to get to find Walgreens quickly are 38.845948, -77.302667. Scroll down to find out opening hours, reviews and other important information about Walgreens.
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Available amenities
Payments
- Cheques
- Debit cards
- NFC mobile payments
- SNAP/EBT
Planning
- Quick visit
Offerings
- Passport photos
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Service options
- Kerbside pickup
- amenities.service_options.has_video_visits
- Delivery
- In-store pickup
- In-store shopping
- Delivery same day
Hank
On 9/14/22, my wife was planning to pick up some pictures she sent to their photo lab online. However, she ended up getting a random text from someone that ended up with her pictures. The anonymous person confirmed by sending a photo. This is a privacy issue(a random person knows my wife's first and last name, along with a picture of my 12 month old son who had no clothes on) and they did not handle the situation properly. My wife called them to let them know of the mix up and they made sure to reprint her photos for pickup. Later in the day, my wife left to pick up the photos and expressed her frustration politely, however it fell on deaf ears. All she was given was a nonchalant "sorry" and "this never happened before". Its unfortunate that the only way she would have had an appropriate response was if she pulled a "Karen" and made a scene, or maybe if she wasn't a minority. Apparently, Walgreens does not think that giving out customer personal information along with unclothed baby photos to the wrong person is of concern.
09.2022Jenni
I just went to Walgreens thí morning for my booster#3, Danielle, the staff behind the pharmacy counter did my paperwork.she took my ID and Health insurance card . I was told to wait 30’ . I checked my paperwork and found down my name isn’t correct. I told her and expected she print another correct paper for me . She said she updated on the computer and will print later. After 30’ , and I get the booster already, I came back to the counter and ask her my correct name paperwork, she printed another paperwork with the wrong name in different way . I told her that is not correct. She asked my driver license again, at last I get my name correctly . She took all the incorrect paperwork and throw in trash can with the attitude that irritated me Before get out of Walgreens,one staff at cosmetic shelf asked if I need help I bought some lipsticks to comfort myself when I am in a bad day with Danielle Fate meh is so nice and professional, she is not only given me the best service but also change my mood She made my day Thanks for your excellent service Fatemeh This is the reason I gave 4 stars I hope the management will consider that to improve the service Thanks for reading my review
09.2022James
Stop by CVS for my prescription and had a terrible customer service experience, then stopped by the cross street at Walgreen, pharmacist , she was very helpful and also she save us money by direct us will coupon; great experience My 1st time.
09.2022David
Don't usually shop at Walgreens. I do appreciate their serving as a provider of COVID vaccine doses and boosters. Their website for making a COVID vaccine appointment could use some improvement. It doesn't work properly with Google Chrome and filling out the consent form in advance does little good since the Pharmacy starts over when you arrive.
08.2022R
Like the vast majority of the reviews for this location - the PHARMACY, its personnel, and their service are the worst. I was treated so rudely. There were some issues with my prescription. When I asked why my prescription was having such a hard time to be processed, the lady I was speaking on the phone pretended she was unable to hear me and eventually "put me on hold" and disconnected from the phone call. I was trying to explain to her my situation, so we could solve any misunderstanding, but she was just cutting me off. Completely unprofessional. I called back, but good thing I had my work phone with me. So, 15 - 20 seconds into the call, I placed another call to the pharmacy with my work phone. They actually picked up my phone call coming from my work phone but ignored my cell phone call (the one number they already have linked to their system as my number). I was shocked how they intentionally ignored my cell phone call but picked up the call from an unknown number (that's not registered in their system). The second lady I spoke listened until I explained to her what the misunderstanding might be, but she still acted like she was not sure what was going on. However, she looked more into their database and said something like, "oh, I know what it's going on." Then when I asked her what the reason was, she diverted from the conversation and refused to tell me any reason(s). I was very frustrated by then. It is my own record. They already corrobated it is me, I, the patient, the one whose records belong to. I was not asking for a second or third person's records but my own. She actually hang up on me rudely. I wanted to know why this could not be solved. The medication I needed was supposed to be taken prior surgery for next morning. Hence, my sense of urgency. I cannot entirely describe how frustrating it was to speak with the personnel of this Walgreens Pharmacy (twice). They were so untouched and uncaring about my medical situation. They were also so rude, unprofessional, and exhibited little to no care for the me the customer who it's also a patient. If you do not like nor want to work in the customer service field, it's fine. But if you do happen to work in the customer service, then please show some respect for this field and act like you do care for others. Customer service employees must show sense of urgency, exhibit diplomacy and tact, drive themselves with professionalism at all times, and in the Healthcare industry, also show care, authentic and sincere empathy, and above all, patience. If none of these skills and values are your strength, then this is not the work field for you. Even if you have been working 10 - 12 hours straight..., apologies, but the customer is not at fault. In other words, it does not give you the right to treat people poorly because you have an unfortunate day at work. Treat others like you would like to be treated. I do not recommend this walgreens pharmacy at all. Avoid it if you can. Read all other reviews. Most reviewers are complaining about the same.... their poor customer service and how rudely they act towards them (the customers/patients). Do not go here.
08.2022Zeeshan
My first experience with Walgreens pharmacy.. The doctor put my prescription to a different store and due to unavailability they called me promptly to inform me that they can transfer the prescription to a nearby store where they have medicines available. I accepted the resolution and was transferred to this store. I was truly impressed by the pharmacy staff and the pharmacist. She took time to explain all the medicines and when and what to take. I have been new to Walgreens pharmacy and saw a stark difference as compared to other pharmacies. Great job. Keep it up!!
08.2022Rowan
I'm new to the area and needed help to find a new skincare routine. Fatimah was a great help and was very friendly while helping! I'll definitely be back!
08.2022Ebrahim
There is a sale lady in front of the store that every single time we go there treat me and my family including my 4 year old son in a way that I feel she hates us. I don’t understand the reason why somebody should be this rude to customers! Customers are there just for a few minutes, she could be nice no matter what!
07.2022Joel
Long lines at the pharmacy and no sales people out in the store. Shelves had a lot of items that were out of stock. Single items were priced high and deeply discounted if you buy two or more. I dislike this pricing tactic!
07.2022Sandra
Went for a COVID booster today. Waited in line, checked in. Was told to sit in chair and they'd be right with me. 30 min later, someone came over and asked me to fill out a form. Not clear why form wasn't given when I checked in. Filled out the form. 30 min later, still no one in sight to give the booster, no explanation, nothing, so I left. The staff did have time to yell out that the pharmacist was working a 12-hour day and clapped. Too bad I took an hour off from my 12-hour day for nothing. I should have stuck with CVS, where I got my last three shots with zero trouble.
05.2022