delivery service
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LaserShip in Roanoke (225 Glade View Dr NE, VA 24012)
About:
LaserShip is located in Roanoke (Virginia state) on the street of 225 Glade View Dr NE. If you want to ask about something we recommend contacting this place by phone. The Phone number is +1540-977-6717. You can get more information from their website: https://www.lasership.com/. The coordinates that you can use in navigation applications to get to find LaserShip quickly are 37.292646, -79.888569. Scroll down to find out opening hours, reviews and other important information about LaserShip.
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sharon
Absolutely horrible. They came down my driveway never got out. Turned around at my neighbors house and left. I don't get a notification until I logged into old navy that I needed to verify my address. I tried multiple times online to verify and couldn't. Tried to call and was always closed. They then sent my package back. I hope I never have to deal with them again.
06.2022Angela
I do not like it when companies I order from use LaserShip, especially companies that ship perishable items. Packages have been delivered to my house at 10:45 pm disrupting my sleeping pets, children and myself. I get most of my produce and meats delivered. I do not believe the delivery personnel are physically able to deliver heavy packages that I have received from companies like Butcher Box. My son and I have had to assist with getting boxes from their vehicles. What if I wasn't home? And the deliveries take longer. When the order is perishable meats and sits in a warehouse or in someone's personal vehicle for 30 hours less than 16 miles from my home, it does not arrive in good shape. I appreciate that these individuals are trying to work to earn a living but LaserShip needs to raise their standards of delivery. They have caused me a tremendous amount of frustration with other companies that I would like to keep doing business with but I am dependent on LaserShip to deliver their product.
06.2022Elliott
I ordered something off and didn’t recognize this company I looked at the reviews and was very worried buy the awful reviews. My package got to my house a day before the expected delivery date. The lady who delivered my package took it to my door. (Sometimes companies will leave it buy your mailbox because they are lazy) But my experience was perfect fine. The only thing they could do better is tell you when your package leaves and arrives. ( Which isn’t that big of a deal) Great Job!
04.2022Jessica
I ordered a package from AE on Sunday, and they offered free standard shipping. Their website informed me that my order would be shipped via LaserShip and since I had not heard of them, I looked them up. I was extremely nervous after reading so many negative reviews. However, I am happy to say, my order was delivered today, Tuesday (just two days after placing the order!) and it came in perfect condition. LS kept me informed every step of the way. Great job!
04.2022Lisa
I sent a package to my daughter's house. She lives 1 mile off a private road. She is also a stay at home Mom. Package was marked delivered, but there is no sign of it. No record of person on security system either. I'm requesting the store use a reputable company that actually delivers from this point on
03.2022Emily
I really wish companies would stray away from utilizing this company for shipping. I know that everyone is understaffed and it may be difficult to provide shipments by expected date, but to provide updates to customers would be a great help. My package has been sitting at the facility for the past two days without any updates with expected delivery over 4 days ago. Edit/Update: shortly after wiring this I received a delivered at front door notification, however it’s not at the front door, searched everywhere with no luck.
03.2022Chris
First off let me say I’ve worked for carrier service for almost 20 yrs. Packages just don’t go missing. Now after to talking lasership customer service they would like you to believe that they do and there is nothing they can do about it. After the reading the reviews on this company. It’s is far to often that customers are not receiving the items that they paid for. From now on if I even think they are using Lasership for delivery I will cancel my order. Cause I refused to have this happen to me a second time. Start holding people accountable for these stolen items.
03.2022Yasha
I get a message that my package was delivered. However I’m home and there isn’t any packages I can Nike they tell me they have a picture showing the package was delivered. The woman goes on to describe the door ect … only thing is it’s NOT my door 😡I’m extremely upset and this isn’t the first time Ive had a bad encountered with them . I will be doing P.o Box . This company is trash. Honestly I think they took a picture of some random house and kept the package for their self . Unreal . &&& I will be calling them first thing tomorrow morning.
03.2022Mary
If I had any idea that the US Postal Service was subcontracting their deliveries to this half wit company I would have paid the extra shipping fee to guarantee FEDEX overnight. This company never delivered my package, which was a Christmas gift. The unhelpful customer service rep claimed they never received the package from the shipper, which is patently false because I had already verified that my package DID leave the warehouse AND arrived at Laser Ship. This company has absolutely no business being in the delivery game whatsoever. NEVER use them.
12.2021Laura
This company is so sketchy. We have ordered separately from two different companies that used them. The first, they took forever to deliver and when I tried to check the status, they just had random notes that made no sense. I had to send two emails (you can’t find a phone number for them), the second of which I got nasty, before they finally showed up. The person delivering was just in what looked like a personal vehicle. We have a long driveway so I guess that was the issue although I really have no clue because they never formally responded. Now I’m having the same problem with a second package! I finally got a phone number by calling the company I ordered the package through and getting them to provide one. Of course when I call it, I get some clearly foreign call center where they did nothing but put in an “investigation ticket”. Meanwhile, they’ve had my package for a week and there’s no end in sight! Avoid, avoid, avoid this company if you can!
11.2021